<p>Michael Martin and Chris Zizza discuss how to effectively keep your composure, practice patience, and combat aggression, anxiety, and exhaustion.  They also focus on how to better meet the informational demands of your customers.</p>

Michael Martin and Chris Zizza discuss how to effectively keep your composure, practice patience, and combat aggression, anxiety, and exhaustion. They also focus on how to better meet the informational demands of your customers.

<p>Michael Martin and Chris Zizza discuss how to effectively keep your composure, practice patience, and combat aggression, anxiety, and exhaustion.&nbsp; They also focus on how to better meet the informational demands of your customers.</p>

Staying Calm Amidst Chaos - Maintaining Composure and Patience

The NWFA's "Real Answers" podcast series features NWFA President & CEO, Michael Martin and Chris Zizza, founder of C&R Flooring, Inc., and past Chairman of the Board of the NWFA.

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The NWFA's "Real Answers" podcast series features NWFA President &amp; CEO, Michael Martin and Chris Zizza, founder of C&amp;R Flooring, Inc., and past Chairman of the Board of the NWFA.

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Staying Calm Amidst Chaos - Maintaining Composure and Patience

Staying Calm Amidst Chaos - Maintaining Composure and Patience

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