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Steel Marshmallows
Steel Marshmallows episodes
- What Is A Steel Marshmallow?
Ever stayed quiet to keep the peace—then reached your limit and let everyone have it?
Welcome to Steel Marshmallows, where compassion has a backbone and being strong leaves room for being human.
In this first episode, hosts Jennifer Urezzio and Amy Fortney explore what it means to be a steel marshmallow: someone who can be warm, generous, and vulnerable while holding boundaries and saying what needs to be said.
Through candid stories from corporate life, client relationships, and encounters with neighbors, they unpack the tension between people pleasing and coming in a little too hot. Jennifer explores how self-acceptance and releasing attachment to outcomes can soften the need to fight. Amy shares practical language for expressing expectations, navigating conflict, and making your needs clear.
Together, they discuss:
How being “nice” can lead to overgiving, resentment, and eventual explosions.
Why understanding your wants and needs makes boundaries easier to communicate.
Simple phrases such as “My expectation is…” and “I am willing to…” that help move difficult conversations forward.
How to recognize when a situation calls for more firmness or more softness.
The value of forgiving yourself, apologizing when needed, and trying again.
Honest, funny, and full of useful tools, this conversation invites you to stop apologizing for having a backbone—and give your softer side room to breathe.
Where in your life could you use a little more steel—or a little more marshmallow?
Steel Marshmallows is a podcast for people who are done choosing between being kind and being taken seriously. Hosts Jennifer Urezzio and Amy Fortney dig into the art of combining compassion, warmth, and generosity with a spine of steel. They know that being a successful Steel Marshmallow means knowing you are safe to be vulnerable, be heard, and be all of who you are without apology.
Every episode is about saying what you need, setting the expectation, and making your opinion impossible to ignore, all without turning into someone you don't recognize. Because the strongest person in the room isn't necessarily the hardest. It's the one who has the least attachment to controlling the outcome. A Steel Marshmallow knows how to stay warm without giving up an inch of who they are.
You can learn more about Amy here: https://theextraexecutive.com/
You can learn more about Jennifer here: https://soullanguage.us/
41 min
About Steel Marshmallows
From the publisher's feed
Steel Marshmallows is a podcast for people who are done choosing between being kind and being taken seriously.
Hosts Jennifer Urezzio and Amy Fortney dig into the art of combining compassion, warmth, and generosity with a spine of steel. They know that being a successful Steel Marshmallow means knowing you are safe to be vulnerable, be heard, and be all of who you are without apology.
Every episode is about saying what you need, setting the expectation, and making your opinion impossible to ignore, all without turning into someone you don't recognize. Because the strongest person in the room isn't necessarily the hardest. It's the one who has the least attachment to controlling the outcome. A Steel Marshmallow knows how to stay warm without giving up an inch of who they are.
About Amy
After nearly 20 years leading operations, Amy opened The Extra Executive in 2018 to support fast-scaling coaching businesses.
She kept seeing a mismatch: coaches installing a trendy operating system better suited for eight-figure companies with brick-and-mortar offices, a full-time C-suite, and well-resourced administrative teams — not a natural fit for founder-led businesses that are remote and powered by a few part-time contract operators.
By the time Amy arrives in these businesses, artifacts from that earlier system were still present — language, meetings, scorecards — but the model hadn’t done for the founder what they actually needed it to do: keep them out of the day-to-day and serve clients at a world-class level.
Online coaching businesses don’t scale like traditional companies. They deliver remotely. They evolve in real time, not glacially. And they run on high-skill contract operators, not employees. Yet many founders end up “peopling” their business as if they were building a corporate team — creating not just layers of management, but more work for themselves: managing execution retrospectively, chasing assigned tasks, and wondering why the work wasn’t done or the SOPs weren’t followed.
That gap is what led to the D3 Operating Model™ — a complete operating architecture for contractor-delivered coaching businesses, where ownership is clear and technology is used intentionally to support delivery that holds.
When D3 is doing its job, operations run in the rearview — freeing the founder to focus on fulfillment and revenue growth, while delivery stays consistent without constant oversight.
About Jennifer
Jennifer Urezzio is a Soul-whispering, BS-incinerating, divine codebreaker who moonlights as an intuitive strategist but secretly operates as a full-time interdimensional translator for your Soul’s deepest truth.
She didn’t just found Soul Language—she channeled an entire spiritual dialect from the primordial soup of the Divine and turned it into a system that makes your therapist weep and your higher self applaud. She’s the one the angels call when they need a communications upgrade.
Imagine if Carl Jung and Joan of Arc had a love child raised by Oracle whales and trained in intuitive jiu-jitsu by cosmic monks—that’s Jennifer. She doesn’t do gentle nudges. She throws spiritual lightning bolts wrapped in velvet. She’ll read your energetic mail, highlight the parts you’ve been avoiding, and hand you a blueprint for sovereignty with a side of “get over yourself.”
She can decode your divine operating system in less time than it takes your ego to panic. Her clients don’t just transform—they quantum leap into unapologetic alignment, drop their karmic baggage at the curb, and finally stop asking the Universe for permission.
She is not here to help you play nice with your potential. She is here to wake it the F$%& up.