Listener Submission: "During the holidays I had two encounters where customers had the attention of everyone in a store while they were dressing down an employee. I never opened my mouth and then I left and beat myself up for not stepping in. It's been two weeks now and I'm still disappointed in myself. What should you do when you are witnessing such a display of bad behavior?"

On Friday's "What Would Mama Do?", we had Mama Denise Vinson Arthur answer this question and she had some great tips on how to handle tricky situations like this one.

Got a question for the Mamas? Feel free to submit one on our website or by Facebook message, and they may just answer it on air! Our "What Would Mama Do?" segment is sponsored by Moor Coffee Company.