Julie Crockett, host of the Agent Networks podcast and an experienced buyer's agent, discusses the importance of setting realistic expectations and delivering on promises to provide a positive client experience.

She emphasizes listening with intention and understanding clients' needs, especially for those making significant financial decisions. The episode covers effective communication strategies, building trust, and leveraging professional networks.

Julie highlights a real-life example of a client's poor experiences with other agents and brokers, illustrating the importance of transparency and reliability in the buyer's agent profession. The episode concludes with practical advice for creating strategic and purposeful client interactions.

TOPICS DISCUSSED

• 00:00 Introduction to the Buyer's Agent Networks Podcast

• 00:32 Welcome to the Agent Networks Podcast

• 02:01 First Client Experience of 2026

• 03:18 Understanding Client Needs and Building Trust

• 05:48 Addressing Past Client Experiences

• 08:49 Effective Client Communication Strategies

• 09:57 Linking Property Investment to Client Goals

• 12:38 Providing Case Studies and Building Credibility

• 19:09 Final Thoughts and Client Reassurance

RESOURCES MENTIONED

Connect with Julie

• LinkedIn | www.linkedin.com/in/juliecrockett

Visit the website here for the Buyer's Agent Course and join the Waitlist: https://buyersagentcourses.com.au

Subscribe to the Buyer's Agent Networks Podcast here: https://bit.ly/follow-buyers-agent-podcast

Forward this episode to a friend: https://drive.google.com/file/d/1wPYOCU31nV0CBSfzu1q05V00m3WtVDmK/view?usp=sharing

Get the '23 FAQS Property Investors Ask A Buyer's Agent' free download here: https://buyersagentcourses.com.au/join-the-buyers-agent-network/