In this episode, Julian and Langdon sit down with former Scottish police chief inspector Graham Goulden. Drawing from his experience in violence prevention, he explores the psychology of inaction and the power of small interventions in workplaces like policing, fire and rescue, and corporate environments. He introduces the PACT model (Probe, Alert, Challenge, Take Action) to help individuals confidently step in when needed and highlights how active bystandership can prevent harm before it escalates.