What makes improvement efforts succeed or fail? In this episode, Keith Norris sits down with Steve Burkle, Global Director of Operational Excellence, to explore the real factors that determine whether continuous improvement takes root or fades away. With more than 30 years leading OpEx transformations, Steve shares lessons learned from the front lines, what it takes to sustain change, develop problem solvers, and create a culture where improvement never stops.

🔺 Why listening, not lecturing, is the most underrated leadership skill in continuous improvement

🔺 How to turn daily management systems and tiered huddles into the backbone of a thriving CI culture

🔺 The difference between doing improvement to people and doing it with them

🔺 What separates quick-win projects from true operational excellence

🔺 How to measure what really matters, so data drives behavior, not just dashboards

🔗 Connect with Steve Burkle on LinkedIn: https://www.linkedin.com/in/steve-burkle-lssbb-11a08a78/

🔗 Learn more about KPI Fire: https://www.kpifire.com/

🎙 Hosted by Keith Norris: https://www.linkedin.com/in/keithnorris/

🎧 Listen on Apple Podcasts, Spotify, YouTube, and everywhere you get your podcasts.