<p>In this episode of Stop To Think, we discuss how creating customer friction, for whatever reason, is stupid. Examples of customer friction are things like product failures, not being user-friendly, being hard to purchase, and other such things that decrease the end-user experience. </p>

In this episode of Stop To Think, we discuss how creating customer friction, for whatever reason, is stupid. Examples of customer friction are things like product failures, not being user-friendly, being hard to purchase, and other such things that decrease the end-user experience.

Stop To Think: Episode 102 - Stupid Business Decisions - 4

Stop To Think is about stopping to think. 

Most people hate thinking and they go to a lot of trouble to avoid it. Incidentally, a lot of problems in life are caused by not taking time to think before taking action. Chaos is the consequence of this combination. 

In Stop To Think we'll think through various topics in real time and see where that takes us.

Society & Culture

Stop To Think is about stopping to think. Most people hate thinking and they go to a lot of trouble to avoid it. Incidentally, a lot of problems in life are caused by not taking time to think before taking action. Chaos is the consequence of this combination. In Stop To Think we'll think through various topics in real time and see where that takes us.

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Stop To Think: Episode 102 - Stupid Business Decisions - 4

Stop To Think: Episode 102 - Stupid Business Decisions - 4