Too many business owners are doing the work… without getting paid for it.

In this episode of Tea & Coffee Hub, Karen and Steve tackle one of the most common and costly issues entrepreneurs face: undercharging, scope creep, and working for free in the name of being “nice.”

Through real-world examples, they break down how business owners end up giving away their time, expertise, and intellectual property, often without realizing it. From unpaid invoices and endless revisions to friends-and-family discounts and late-night calls, this conversation shines a light on where boundaries break down and how to fix it.

This episode covers:

Why not getting paid is a systems problem, not a client problem

How scope creep quietly destroys profitability

Why discounts attract the wrong clients and kill loyalty

How contracts, addendums, and clear scope protect your time

The real reason clients question pricing

How to calculate your value instead of guessing your worth

Why raising prices often increases respect and growth

If you’re exhausted, resentful, or wondering why your business feels harder than it should, this episode will help you reset boundaries, protect your value, and build a business that actually supports you.