In this episode, we dive deep into the world of customer experiences with a renowned CX expert. Discover the secrets behind crafting memorable experiences that leave a lasting impression on your customers.   Episode Highlights: -Unveiling the art of the customer feedback loop. -Understanding the dynamics of customer feedback: the good, the bad, and the invaluable. -Strategies for building a five-star reputation in the competitive e-commerce landscape.   Featured Guest: Michelle Martinez Join us for an insightful conversation with Michelle Martinez, a seasoned Customer Experience professional. Learn from her wealth of knowledge as we explore what motivates customers to leave positive reviews and how businesses can navigate customer expectations.   About Seller's Edge Podcast: The Seller's Edge Podcast is your go-to source for expert insights on e-commerce, business, and technology. Join us as we bring you interviews with industry leaders, actionable tips, and discussions that will empower you to take your e-commerce game to the next level.   Connect with Us: Viral Launch Website:  www.viral-launch.com  Follow us on Facebook, Instagram, Twitter, LinkedIn, and TikTok for updates and behind-the-scenes content. 

Strategies for Building a 5-Star Legacy

"The Seller's Edge" podcast is a window into the world of eCommerce and the art of selling. 
Explore the strategies, tactics, and secrets that top sellers use on their way to success. Learn about all aspects of eCommerce, from leveraging viral trends to mastering the art of customer service. Hosted by Jonathan D’Ambrosio, each episode is a treasure trove of knowledge, where you'll learn many valuable tidbits about selling in the digital age. Whether you're a seasoned eCommerce pro or just starting your online selling journey, "The Seller's Edge" is here to help you in the fast-paced world of digital retail. Welcome to "The Seller's Edge”.

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Get a stronger sense of ecommerce branding and marketing strategies with Shannon Curley, the Director of Marketing at Carbon6. Shannon brings a wealth of experience across diverse industries, including toys, tech, and gaming. Listen to her full conversation with host Jonathan D’Ambrosio, as they discuss understanding customers, crafting a message, and how to stand out from the crowd. Episode 12 of The Seller’s Edge, Shannon and Jonathan talk about:   01:26 - The Impact of Branding   02:20 - Educating Consumers about FBA Sellers   04:25 - The Foundation of a Brand   05:27 - Ideal Ways of Knowing Your Customers   06:43 - Balancing Aesthetics with Information   07:36 - Why Having an ‘About Us’ Page is so Important   08:28 - The Risks of Exclusion   09:07 - How Companies Endanger Profits   11:36 - Always Be Authentic   13:06 - Copy vs. Visual Design   15:33 - The Power of Before/After Images   17:03 - How to Use Colors in Branding & Logos   20:17 - Why Brands Fail to Compete   22:13 - The Potential for Growth in E-Commerce   Key Takeaways:   Know Your Customer And What They Want   Establish A Dtc Brand And Sell On Amz   Concentrate On Providing Information & Value   Be Inclusive   Don’t Underestimate Images   Be Original To Stand Out.   Learn How To Drive Change    

SELLING WITH PURPOSE: WAYS TO BUILD A BETTER BRAND ON AMZ

Join host Jonathan D’Ambrosio on The Seller’s Edge as he sits down with Jillian Losik, the Amazon expert and strategic mind behind Emarketplace Management. Together, they explore the intricacies of successful ecommerce, covering topics from ad strategies to sustainable growth. Discover how to elevate your brand with innovative tactics and strategic insights from Jillian. Key Takeaways:  The importance of having a strong product and strong values Effective ad strategies for those on a tight budget Why treating your DTC site as a competitor is a mistake of the past Insightful tactics for dominating keywords and converting cart abandonments  If you're looking to elevate your ecommerce game, be sure to connect with Jillian and her team at Emarketplace Management. Visit their website at eMarketplaceManagement.com for a free account audit or connect with Jillian Losik directly on LinkedIn. Jillian's LinkedIn: linkedin.com/in/jillian-losik EMM website: https://emarketplacemanagement.com/  Don't miss this opportunity to gain valuable insights and strategies that can help take your online business to new heights. Tune in to The Seller’s Edge with Jonathan D’Ambrosio and stay ahead in the world of ecommerce.  

The eCommerce Playbook: Expert Tips for Brand Success

In this episode of The Seller's Edge Podcast, host Jonathan D'Ambrosio explores the inspiring journey of Tina Rajani and Kim Pabla, founders of Tiny Sprouts Foods. Tina and Kim, two passionate mothers and entrepreneurs, share their story of leaving stable corporate jobs to pursue their dream of providing healthier food options for children. From leveraging influencers to scale their brand, navigating the challenges of Amazon, and participating in Whole Foods' LEAP program, Tina and Kim discuss the key strategies and decisions that have led to their success. Join us for a deep dive into the world of children's nutrition and entrepreneurship, and gain valuable insights and inspiration for your own business journey.

Brand Spotlight: Tiny Sprouts Foods

In this episode, we sit down with Jana Krekic, Founder and CEO of YLT Translations, to explore global growth strategies for businesses. Jana shares valuable insights into the importance of localization, the challenges of translation, and the impact of AI on language processing. Discover why translating fully into the local language is crucial for maximizing reach, and learn the difference between translation and localization for effective communication. Understand the challenges of fixing poorly translated content and why quality is key, and explore the contrasting approaches of AI and human thinking in global markets. Uncover the advantages of entering new markets with the right product and strategy. Join us as we delve into the world of international business and uncover the keys to success in global markets.   Key Takeaways:   Learn why translating fully into the local language is crucial for maximizing reach.   Discover the difference between translation and localization for effective communication.   Understand the challenges of fixing poorly translated content and why quality is key.   Explore the contrasting approaches of AI and human thinking in global markets.   Uncover the advantages of entering new markets with the right product and strategy.    

Global Growth Hacks: Trendspotting, Localization, and Using Artificial Intelligence

Join host Jonathan D'Ambrosio as he delves into the world of e-commerce strategies with guest Casey Harvey on The Seller's Edge podcast. Explore the future of customer reviews, leveraging platforms beyond Amazon, winning ad strategies, and the truth about gaming the system. Discover key takeaways on leveraging sponsored ads, optimizing for incremental sales, maintaining a steady advertising presence, and the importance of branded keywords. Tune in for valuable insights and the secret to gaming the Amazon algorithm on Spotify, Audible Podcasts, Apple Podcasts, and YouTube.  

Strategies for Building a 5-Star Legacy

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