With over a decade of experience, Heather Blume is the Imagination in Charge of Behind the Leasing Desk Consulting Services. She specializes in meeting the need of multi-family clients.

Listen in to learn more about:

• The Arc theory/model that Heather’s works by, and how that has played into employee performance, turnover, etc.
• How honesty, support, and clear expectations are huge factors in keeping employees engaged and happy
• How impactful making an employee feel heard, and asking them the things they’re wanting can be in regards to the type of talent you’re recruiting and keeping

Connect with Heather on her blog, www.btldconsulting.com, or  email at [email protected].