In this episode of Streamlining Insurance, host Darren Bloomfield sits down with Nick Coenen and Charles Sybert from Wikifri to explore how innovation and human connection drive success in a rapidly evolving insurance landscape.

Nick and Charles—leaders in insurance technology, consulting, and business development—share insights on:

How economic uncertainty is reshaping insurer and MGA buying behaviors

Why strong relationships still power effective teams (even as technology transforms the industry)

Where insurers and vendors often get misaligned—and how to bridge the gap

How AI, automation, and emerging technologies are streamlining operations

Strategic frameworks for startups, investors, and insurance leaders looking to scale smartly

Whether you're navigating tech investments, leading modernization efforts, or building your career in insurance, this conversation delivers clarity, practical advice, and a forward-looking roadmap. Focusing exclusively on risk management and insurance professional

development, the Risk & Insurance Education Alliance provides a

practical advantage at every career stage, positioning our participants

and their clients for confidence and success.