Eric Helitzer talks about a critical operational function that often determines whether construction growth feels manageable or chaotic: order management. As projects scale, teams face an increasing number of variables that can strain outdated systems. This episode reframes order management as a strategic lever that directly impacts efficiency, accuracy, and project outcomes.

Eric explores how workflow automation and order management software help construction teams regain control. By replacing manual processes with standardized workflows, firms can reduce delays, minimize errors, and free teams to focus on higher-value work. He emphasizes that growth doesn’t have to introduce chaos; with the right systems in place, it can be both scalable and sustainable.

Chapters
[Start] Why Order Management Matters: Introducing order management as a strategic function tied to growth and efficiency.
00:55 The Cost of Fragmented Processes: How manual processes create delays, errors, and scaling challenges.
02:01 How Workflow Automation Improves Efficiency: Breaking down how automated workflows reduce errors and save hours of manual work.
02:40 Order Management for Subcontractors: How subcontractors benefit from using centralized systems.
03:43 Key Features to Look For: The things that matter most when looking for automation software to use.


Links and Resources

• SubBase Website
• Eric Helitzer on LinkedIn

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