To mark National Health Center Week 2021, the eCW Podcast team met with three of the many hundreds of health centers we work with nationwide to learn more about their latest strategies. Our customers share how they are using our telehealth solution, healow TeleVisits™, along with other Patient Engagement tools to expand access to care and reduce no-shows during the COVID-19 pandemic.

 

In this edition of the eCW Podcast, Lizbeth Cobb, Manager of HR Optimization at Mountain Park Health Center in Phoenix, Arizona, explains how the practice has used contactless check-in, online booking, and post-visit surveys to increase convenience for patients, reduce no-shows, and promote healthier medical outcomes.

 

Tune in now for our National Health Center Week 2021 Podcast Series!