Join Kristen Hayer in conversation with McKayl Bergman, Head of Customer Success for Merlin, as they talk about building a Customer Success program with very limited resources.

Join Kristen Hayer as she hosts Mike Sasaki, Head of Customer Success and Marisa Carter, Marketing Manager from Mitek Systems to talk about account-based marketing and their approach to driving revenue from existing customers for your organization.

Join Kristen Hayer, in conversation with Jennifer Griffin, VP of CS at Trust Radius as they talk about the process of transforming a largely reactive customer-facing team into a truly proactive customer success program.

Join Kristen Hayer and Mona Yoast, VP of Educator Success at Learning Ally as she shares her experience of transforming a team she inherited into a high-performing customer success team.

Join Paul Piazza, Sr Dr of Customer Success at Reciprocity and Kristen Hayer as they talk about ways that CS can share customer feedback with the rest of the organization, and the positive impact that can have on a company.

Join Lauren Costella and Kristen Hayer as they talk about how lessons from sports have helped her approach to Customer Success.

Join Jason Whitman, VP of CS at JustWorks and Kristen Hayer as they talk about hiring the right people to create a team that both scales with the organization and delivers exceptional customer experiences.

Join Neelu Shaikh, VP of Customer Success at Tipalti and Kristen Hayer as they discuss tactics for scaling a CS team, and developing scalable team structures.

Megan Macaluso joins Kristen Hayer to talk about the importance of balancing automation with a human-driven onboarding program.

Join Kristen Hayer, the host of Strikedeck Radio & Bill Cushard, host of Helping Sells Radio as they team up for one night at Service Rocket, Palo Alto for a LIVE podcast!