Can music heal? Listen as host Steph Bayer and Cleveland Clinic Music Therapist, Christine Bomberger, explore how music can help ease pain and reduce stress and anxiety for patients. Together they discuss how the addition of a recording studio within the Children's Hospital allowed patients and loved ones to be creative, maintain connections, and ease suffering during difficult times.

What do our patients really want us to know about how they want to be treated? Join host Steph Bayer and Kate Watson, a longtime patient of Cleveland Clinic who was diagnosed with metastatic breast cancer at 35. Together they discuss what patients really want and need from their healthcare providers and how the patient voice is a vital part of the care we provide.

Why is volunteerism so important and how does it impact both our patients and staff? Hear from Cleveland Clinic Volunteer Director, Alicia Pitre, as she shares her own passion for volunteerism and how today’s healthcare volunteers give their time to provide support, encouragement and an empathic perspective to help lighten the loads on our patients and caregivers.

What do future healthcare leaders think of the current state of our industry and where it is heading? In this episode, graduate students and Cleveland Clinic interns, Yamileth Gonzalez and Ermonela Muhameti, talk with host Steph Bayer to share their unique perspectives as immigrants who came to the United States at a young age. These experiences helped shape their passions for improving healthcare and access for underserved populations with empathy as a guiding principle.

How do healthcare organizations utilize empathy to ensure all patients receive the best care possible without any biases? Listen in as we have this important conversation with Rachel Godsil, distinguished professor of law at Rutgers Law School and co-founder and co-director of the Perception Institute, an institute devoted to creating solutions to reduced discrimination and other harms linked to cultural and social identity differences.

How do we truly see and serve our patients to magnify their dignity? In this episode, Dr. Wesley Ely shares his passion for treating critically ill patients and his philosophy that we cannot heal patients with technology if we do not first see them for who they are as a human being.

Do we care enough about our community to have a conversation about belonging and welcoming? Healthcare systems should be focusing on advancing health equity in their communities. Take a moment and listen to Monica Ramirez, Founder and President of Justice for Migrant Workers, and Steph Bayer give the space to talk about including and reaching out to our vulnerable populations.

Have you been training your empathy lately? Just like our muscles, we can train ourselves to be more empathetic and there is science to prove it. Listen in as we speak with Dr. Helen Riess, the founder and CEO of Empathetics and Psychiatrist at Harvard Medical School and Massachusetts General Hospital, about the neuroscience and benefits of empathy in healthcare.

“Hey Alexa, play my favorite song!” You immediately smile and your mood is suddenly lifted. Why is that? Tune in to hear Maria Jukic, a senior director for the Arts & Medicine Institute at the Cleveland Clinic and host, Steph Bayer, explore the science behind the impact art has on our health and wellbeing.

How do healthcare organizations continue to provide the best patient experience with a burned-out and exhausted staff? Do we still expect caregivers to provide the same level of care they did before the COVID pandemic? Join us in this episode with Sven Gierlinger, Chief Experience Officer at Northwell Health, and Rick Evans, Senior Vice President of Patient Services and Chief Experience Officer at New York Presbyterian hospital, as we discuss the hardships and opportunities we have to evolve the way we support caregivers, patients, and patients’ families.