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Study Shows South Africans Satisfied With Llife Insurance Services
Guest – Professor Adré Schreuder, Head of the Industry Chair in Customer Experience at UP
South Africans demonstrate a remarkably high level of satisfaction with their life insurers, according to groundbreaking research released this week by the University of Pretoria (UP). The inaugural 2024/2025 Life Insurance Customer Experience (CE) Index report reveals an industry outperforming many other sectors, with an overall CE score of 74.1 out of 100. Kaya 959 · Kaya FM
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By Kaya 959Guest – Professor Adré Schreuder, Head of the Industry Chair in Customer Experience at UP
South Africans demonstrate a remarkably high level of satisfaction with their life insurers, according to groundbreaking research released this week by the University of Pretoria (UP). The inaugural 2024/2025 Life Insurance Customer Experience (CE) Index report reveals an industry outperforming many other sectors, with an overall CE score of 74.1 out of 100. Kaya 959 · Kaya FM