Claudio Contardo is a Software Engineer at the IBM Toronto Software Lab, as part of the CPLEX Optimization Studio development team. He contributes in the design and implementation of state-of-the-art optimization techniques at the core of the CPLEX and the CP optimizers. Before joining IBM, he was an Associate Professor at the UQAM School of Business (2016-2021) and an Assistant Professor before that (2012-2016). He is interested in the algorithmic challenges associated with the solution of mixed-integer programming problems, and on their application to a variety of fields such as logistics and machine learning. He is the author of multiple scientific articles published in top-tier journals like the INFORMS Journal on Computing, the INFORMS Journal on Optimization, and Transportation Science.