Watch the full episode: https://youtu.be/crYS5uSGum8

In this spotlight from episode 365 of Stories from the River, Cory Edens continues his conversation with Zoom's Abe Barghouti and Krista Hentz. The discussion centers on defining what success looks like for both Broad River and its partnership with Zoom. The conversation highlights that success can be measured in several ways, from the simplicity of renewal decisions to a growing curiosity about Zoom's expanding technology solutions.

Strong partnership and open communication are emphasized as the foundation for ongoing innovation that meets both current and future needs. Rather than fixing what isn't broken, the focus shifts to eliminating friction and providing deeper insights, positioning these efforts as initial steps toward even greater operational efficiency.

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