Success Strategies for Dental Practice Owners

Cedrick Lewis, an entrepreneurial dentist, has made a name for himself with his successful multi-site group practice in Hawaii. His perspective on group practice expansion is shaped by his experiences, starting from his time at a DSO in Oregon where he gained insights into efficient dental practice management, to his transition to ownership in Hawaii where he focused on high-end dentistry and market domination. Lewis believes in a growth mindset, emphasizing the importance of continuous learning, collaboration, and being solution-based. Despite facing early financial challenges, his resilience and resourcefulness have led him to develop a unique business model, acquire a dental practice in Honolulu, and establish himself as a leader in the field. His vision for the future involves further expansion, potentially merging with partners to create a larger organization where everyone can work and grow together.

What to Expect This Episode:

• Implementing extended hours and service industry concepts in dental practice can lead to significant growth and patient satisfaction.

• Transitioning from a solo practice mindset to a business-oriented approach in dentistry involves shifting focus from individual work to team growth and business development.

• Building a successful group practice involves attracting and retaining talent across various roles within the organization.

• Cedrick Lewis emphasizes the importance of organizational culture in business success, advocating for a servant leadership approach.

• Cedrick Lewis discusses the challenges of aligning associate doctors with the practice's vision for continued success, emphasizing the importance of a growth mindset and a team-oriented approach to business expansion.

• Implementing bonus systems based on behaviors and performance can incentivize employees and drive company culture.

• By designing bonus plans that align with desired behaviors and outcomes, businesses can motivate their employees to excel in specific areas, ultimately leading to improved performance and success in the long run.

Connect with Cedrick Lewis:

https://www.linkedin.com/in/cedric-lewis-830211b1/

Connect with Stan Kinder:

https://www.linkedin.com/in/stan-kinder-a3280a234/

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Michael Koumaras is a dedicated pediatric dentist practicing in Philadelphia, proudly continuing a family tradition as a third-generation dental professional. Inspired by his grandfather's work ethic and commitment to education, Michael emphasizes the importance of building relationships with both patients and their parents to create a positive experience in pediatric dentistry. He has successfully expanded his practice by opening multiple modernized offices, prioritizing patient care and creating a supportive, community-focused environment. Valuing a strong, supportive team over mere experience, Michael ensures his practice thrives through excellent management, community involvement, and personal attention to his young patients.

Here’s what to expect this episode:

• Family heritage and mentorship play a significant role in shaping professional paths in dentistry.

• Viewing dentistry as a business is essential for long-term success, requiring a progressive mindset and continuous improvements.

• Building relationships with patients and parents based on trust is crucial for a successful dental practice.

• Pediatric dentistry faces higher burnout rates due to demanding schedules and unique stressors.

• General dentists are expanding services to include specialties, impacting traditional specialist practices.

• Hiring for ability and personality over experience is important in managing multiple offices in a dental practice.

• Engaging in charitable work in dentistry involves mentoring young dentists to enhance their skills and confidence.

Connect with Michael Koumaras:

https://www.linkedin.com/in/dr-michael-koumaras-ba85042b5/

Connect with Stan Kinder:

https://www.everythingdso.com/

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Chris Pistorius, the founder of Kickstart Dental Marketing, brings over 20 years of experience in marketing and advertising to his specialized boutique firm dedicated to dental practices. His

unique perspective centers around the belief that focusing exclusively on the dental industry enables his team to deliver unparalleled results, backed by a deep understanding of sector specific needs. Chris advocates for a personalized and tailored approach, staying boutique to provide each client with customized strategies that go beyond generic solutions. Emphasizing the importance of effective marketing in differentiating practices, he underscores the need for

understanding marketing expenses, patient lifetime value, and the transition from PPO to fee-for-service models post-COVID as essential elements for long-term practice growth.

Here’s what to expect this episode:   

• Kickstart Dental Marketing offers unique services like local sponsorship marketing and custom solutions tailored to each client's needs.

• Understanding client expectations and conducting market analysis are key steps in determining appropriate strategies and budgets for dental marketing campaigns.

• Balancing SEO's long-term benefits with SEM's immediate results is crucial for dental practices to effectively reach their target audience.

• Targeting different audiences through Facebook and Google platforms is essential for effective advertising in dental marketing.

• Front desk staff training is crucial for successful marketing and patient retention in dental practices.

• Understanding the lifetime value of patients is crucial for optimizing return on investment and patient retention in dental marketing.

• The shift from PPO models to fee-for-service models has been accelerated by the COVID-19 pandemic, creating opportunities for marketing companies to help practices stand out.

Connect with Chris Pistorius:

https://www.linkedin.com/in/pistorius/

Connect with Stan Kinder:

https://www.everythingdso.com/

Learn more about your ad choices. Visit megaphone.fm/adchoices

Jessica Pharar is a dedicated dentist in private practice in Las Vegas, who recognizes the unique dental needs of cancer patients and has launched a foundation focused on delivering specialized dental care to this vulnerable group. Drawing from her experience in oncology care, Jessica advocates for being prepared for unexpected cancer diagnoses and ensuring optimal success for patients transitioning to cancer treatment. She integrates cancer patients into her regular schedule, prioritizing timely care for those referred through the oncology system, while dedicating specific days to administrative tasks for her nonprofit foundation. Jessica collaborates with other dental providers to empower them to treat cancer patients, emphasizing community involvement and the strategic use of social media to build trust and attract patients, and strongly supports dental residencies to provide essential exposure, mentorship, and advanced skills.

Here’s what to expect this episode:

• Jessica Pharar integrates cancer patients into her regular practice schedule while dedicating specific days for nonprofit administration.

• She collaborates with other dental providers to empower them to treat cancer patients and expand specialized care beyond her own practice.

• Jessica emphasizes the importance of building reputation in the local community and leveraging social media for marketing in dental practice.

• She highlights the value of gaining diverse experiences through residency to enhance one's skills and knowledge as a dentist.

Connect with Jessica Pharar:

https://www.linkedin.com/in/jessica-pharar-64220914/

Connect with Stan Kinder:

https://www.everythingdso.com/

Learn more about your ad choices. Visit megaphone.fm/adchoices

Cris Duval, a seasoned dental hygienist with over 24 years of experience, has become a passionate advocate for addressing the hygienist shortage in dentistry. Duval believes this shortage, exacerbated by the pandemic, has led to widespread burnout and disillusionment among dental hygienists, prompting many to consider alternative careers. She emphasizes the necessity of regaining impact and influence with patients, advocating for a broader understanding of the hygienist's role in patient care beyond routine cleanings. Through her innovative lifeguard approach, which merges science-based protocols and technology, Duval aims to enhance patient care and wellbeing, encouraging others to adopt this method and transform their practices.

Here’s what to expect this episode:

Connect with Cris Duval:

https://www.linkedin.com/in/priscilla-cris-duval-413a787/

Connect with Stan Kinder:

https://www.everythingdso.com/

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Kevin Kremer, a seasoned dentist with 27 years of experience, owns a private practice in Chico, California, specializing in cosmetic full mouth reconstruction and implant restorations. His perspective on success strategies for dental practice owners is deeply rooted in the principles of collaboration, empowerment, and effective marketing. Kremer advocates for creating win-win-win scenarios that benefit patients, teams, and the business, leveraging both traditional and modern marketing techniques such as television ads, Google, Facebook, and word of mouth. As the founder of the Kremer Leadership Institute, he emphasizes the importance of a growth mindset and continuous learning, aiming to help dentists and their teams thrive through leadership, sustainable growth, and impactful care.

Here's what to expect this episode:

• Collaboration, growth, and leadership are key strategies for dental practice owners according to Dr. Kevin Cramer

• Creating a win-win-win situation where patients receive excellent care, the team is supported, and the business thrives is crucial for a sustainable practice model

• Continuous learning, a growth mindset, and openness to change are essential for success in dentistry according to Dr. Kevin Cramer and Stan Kinder

• Balancing chairside dentistry with business management, establishing systems and processes, and using effective marketing strategies are important for managing a dental business

• Viewing oneself as an entrepreneur first in the field and aligning one's career with personal strengths and preferences are emphasized by Kevin Kremer for success in dentistry

• Succession planning is crucial for ensuring continued growth and value in dental practices according to Kevin Kremer

Connect with Kevin Kremer:

https://www.linkedin.com/in/kevinkremerdds/

Connect with Stan Kinder:

https://www.everythingdso.com/

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John Montoya, a dedicated dentist who graduated in 2001, brings extensive experience in managing multiple dental practices to the table. Initially establishing a successful practice in San Diego, Montoya later moved to Boulder, Colorado, where he significantly expanded his operations and integrated additional practices into his office. Through his journey, Montoya learned that rapid expansion without proper systems could lead to significant challenges, emphasizing the importance of managing overhead and leveraging economies of scale. His insights into the necessity of business acumen and best practices in managing multiple practices have led him to start a buyer's group aimed at helping other private practices reduce costs, reflecting his commitment to both professional success and community support.

Here’s what to expect this episode:

Connect with John Montoya

https://www.linkedin.com/in/john-montoya-90615918/

Connect with Stan Kinder:

https://www.everythingdso.com/

Learn more about your ad choices. Visit megaphone.fm/adchoices

Mike Neal is a pioneering advocate for innovative hiring practices in the healthcare sector, particularly dentistry. He believes that traditional hiring processes, which rely heavily on resumes, are outdated and unreliable, often missing crucial information about candidates. Neal champions an automated hiring system that prioritizes candidates' mindset, personality, and aptitude, thereby ensuring that team members are genuinely interested and well-suited for the job. Through his platform, Build My Team, he revolutionizes the hiring process by using assessments to match candidates' strengths and talents with job roles, providing high-performing practices with a more efficient and effective approach to hiring.

Here’s what to expect this episode:

Connect with Mike Neal

https://www.linkedin.com/in/dr-michael-neal/

Connect with Stan Kinder:

https://www.everythingdso.com/

Learn more about your ad choices. Visit megaphone.fm/adchoices

Curtis May, a seasoned financial advisor and principal at Practical Wealth Advisors, LLC, has

a distinct perspective on financial literacy and investing, shaped by over three decades in the industry since 1985. May's approach focuses on teaching fundamental financial principles rather than promoting specific products, emphasizing the importance of managing cash flow, prioritizing savings, and investing in cash-flowing assets. He encourages individuals to take control of their finances and explore opportunities like real estate and business investments to generate passive income and ensure long-term financial stability. Through his podcast, YouTube channel, and website, May challenges traditional financial advice and offers alternative strategies, advocating for continuous financial education and understanding the impact of lost opportunity costs.

Here’s what to expect this episode:

• Financial education is crucial in securing financial well-being and future prosperity.

• Investing in real assets that generate returns is more beneficial than tying up money in assets without tangible benefits.

• Building wealth through diverse investment strategies for financial freedom is key to long-term prosperity.

• Proper financial management, focusing on cash flow and minimizing losses, is essential for securing financial stability.

• Debt management should prioritize capital accumulation and cash flow over solely paying off debts.

• Seeking investment advice from unconventional sources like Rich Dad, White Coat Investor, and Dave Ramsey can provide valuable insights for wealth-building.

• Reading books on money is emphasized as a way to gain knowledge, improve financial literacy, and make sound financial decisions.

Connect with Curtis May:

https://www.linkedin.com/in/curtismay/

Connect with Stan Kinder:

https://www.everythingdso.com/

Learn more about your ad choices. Visit megaphone.fm/adchoices

Benjamin Talin, founder of More Than Digital and a serial entrepreneur, has been a pioneering

force in integrating artificial intelligence and data analytics into dental practices. Emphasizing the necessity of structured and trustworthy data, Talin argues that the effectiveness of AI hinges on the quality of the data it processes. He highlights the transformative power of personalized data in tailoring patient journeys and enhancing overall experiences within dental practices. Through his innovative efforts, Talin is revolutionizing healthcare systems, empowering dental practices with advanced diagnostic tools and actionable insights that ultimately enhance patient satisfaction and foster increased repeat visits and referrals.

Here’s what to expect this episode:

Connect with Benjamin Talin:

https://www.linkedin.com/in/talin/?originalSubdomain=ch

Connect with Stan Kinder:

https://www.everythingdso.com/

Learn more about your ad choices. Visit megaphone.fm/adchoices