Supply Chain Uncut

Fleet data only creates value when it leads to action. For logistics teams facing rising fuel costs, safety risks and information overload, simply knowing where vehicles are is no longer enough.

This week on Supply Chain Uncut, guest host Matt High joins Charles Kriete, Chief Executive Officer of Zonar Systems, to explore how telematics is helping fleet operators improve visibility, control costs, reduce risk and protect drivers.

Drawing on more than 20 years’ experience across distribution, connected devices and SaaS technology, Charles explains how the merger of Zonar and GPS TrackIt is combining fleet hardware, software and agentic AI to create a unified platform built around customer needs.

Returns are no longer just a cost. They're becoming one of retail's biggest competitive advantages.

In this episode of the Supply Chain Digital Podcast, Aaron McMillan sits down with Juan Hernandez Campos, Chief Operating Officer at Happy Returns, a UPS company, to explore how returns are reshaping retail operations, customer experience and supply chain strategy.

Drawing on leadership experience spanning Happy Returns, Gap, McKinsey and SanDisk, Juan explains why returns should no longer be viewed as an operational burden, how AI is improving decision-making across supply chains and why great operations always begin with understanding the customer.

Rick McDonald led Clorox's supply chain through COVID, hyperinflation and a five-month cyber attack.

Now a supply chain advisor and digital transformation leader, he joins the Supply Chain Podcast to discuss with host Ella Wilkinson why most AI strategies start in the wrong place, how change management determines whether digital transformation succeeds and why curiosity and digital fluency will separate the next generation of supply chain leaders from everyone else.

Over the 30 minutes he delivers a frank conversation on why business should stop buying AI and start solving real problems, what people get wrong about transformation programmes and the early lessons that have underpinned his career.

AI is accelerating. But are your people keeping up? Lorraine Gavin, Senior Principal Analyst at Gartner, joins host Aaron McMillan live from Barcelona to explore why organisations are getting AI readiness half right, why supply chain leaders need to change their story at board level and why misinformation is an emerging supply chain risk that nobody has a framework for yet.

Get ready for an honest and frank discussion on human readiness, storytelling, talent pipelines and why a fabricated video could one day shut down your warehouse.

Standalone AI tools aren't always connected to your supply chain reality, and that can present real problems.

Fabienne Cêtre, EVP EMEA at Kinaxis, joins host Aaron McMillan live from Barcelona to discuss why enterprise AI is the only sustainable path forward, how organisations can build more adaptive supply chains and why customer outcomes should drive every technology decision.

Plus why celebrating small wins matters as much as closing big deals and a deep-dive into the future of real human leadership.

What does good AI actually look like in supply chain? Gabriel Werner, VP of Supply Chain Advisory at Blue Yonder, joins host Aaron McMillan live from Gartner's Supply Chain Symposium in Barcelona to discuss why specialised AI outperforms generic models, how Blue Yonder's NVIDIA partnership is shaping the AI Agent Factory, and why the organisations winning with AI right now started with the business problem, not the technology.

From governance and context to the future of human and AI collaboration, this is a grounded, practical conversation about where supply chain AI is really heading.

AI is transforming supply chain planning. But without the right foundations underneath it, the technology is working against you, not for you.

Megha Gupta, SVP of Manufacturing Strategy and Transformation at o9 Solutions, joins host Aaron McMillan live from Gartner's Supply Chain Symposium in Barcelona to discuss what separates organisations genuinely getting value from AI and those still talking about it.

Data quality, scenario planning, governance and the human-AI partnership - it's all here and makes for essential listening.

Is your supply chain plan already out of date? In this episode, Fraser Ironside, Senior Director of Business Consulting at Kinaxis, joins host Aaron McMillan to discuss how AI is transforming supply chain planning and where the real barriers to adoption still lie.

Recorded live at Gartner's Supply Chain Symposium in Barcelona, Fraser covers agentic AI, data quality, human decision making and what agent-to-agent communication means for the enterprise by 2030.

Key takeaways: speed wins, trust your data before you trust the AI and the plan is dead the moment it's issued.

Global supply chains facing disruption is nothing new. But what’s the one thing supply chain leaders can do right now to start driving resilience for their teams and organisations? In this week’s episode Blue Yonder’s Vice President of Supply Chain Advisory Shirell James answers this question with host Aaron McMillan.

Shirell explains why visibility is no longer about preparing for every possible disruption but, rather, about having visibility to identify risks as they occur. She discusses why this helps leaders tackle growing unpredictability, respond more flexibly and improve decision-making, planning and strategic continuity. 

Key takeaways: now is the time to connect your data; use control towers, if you’re not already; and don’t forget the importance of leadership, relationships and trust. 

In this episode of the Procurement Magazine and Supply Chain Digital Podcast, host Aaron McMillan sits down with procurement industry titan Heidi Banks, VP of Global Supply Chains at Jabil. Celebrating her 25th anniversary with the company, Heidi shares her incredible journey from an entry-level rotation program to leading a massive digital transformation that manages $6 billion in indirect spend for a $30 billion manufacturing giant. Heidi breaks down her philosophy on modern leadership, emphasizing why she challenges her global team of 400 people to focus on being just "1% better every day". She shares practical insights on balancing rigid global standards with local agility, navigating the rapidly expanding era of AI, and why clean supplier data and trust-based relationships are the true cornerstones of supply chain resiliency in a volatile global market. Tune in for a masterclass on career growth, building empathetic teams, and why Heidi believes Excel might finally become obsolete in the very near future.