The Reality of Contact Centres

Support SELF-WORTH: How Do These DRIVES Improve Your Sense of Self-Worth?


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What exactly is Self-worth, and when was the last time you truly assessed it?

Join us for the culmination of our DRIVES principles series in Episode 6, where we focus on increasing self-worth in your contact centre.

If you've been following our journey through Discretion, Roles, Integrity, Vision & Environment, you're already familiar with the core DRIVES principles. Discover how enhancing each of these aspects can directly boost self-worth, ultimately driving motivation, performance, staff retention, and overall morale within your contact centre.

Please listen, reflect, and share this impactful episode across your contact centre network!

Find more useful and essential contact centre development from realitytraining.com

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The Reality of Contact CentresBy Jeremy Blake and Bob Morrell


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