When IT director Tony Mendoza found his company under attack by a ransomware group, there was no playbook for how to respond. He and his team had to react -- at speed -- to a rapidly developing situation.

Fortunately his organisation, technology vendor Spectra Logic, survived the attack and was able to restore its data. But he learned some hard lessons about managing a crisis, building defences and, above all, why it pays to accept that an attack will happen.

In this episode, Mendoza recalls his experience to Security Insights editor, Stephen Pritchard.