Service Evolution

Surviving the Labor Shortage Using Technology in FM


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Show Notes:

(0:39) Introduction to David

(1:50) Introduction to ARC

(4:53) What AI Is Being Used in FM

(6:29) AI in the Next Ten Years 

(9:38) How Mobile Technology Is Changing FM

(12:19) Challenges with Mobile Technology

(14:41) Are We Too Reliant on Mobile Technology?

(19:06) How Digital Storage Is Impacting FM

(22:15) Data Breach Concerns

(30:02) Advice to FMs

 

Links:

Shawn Black

David Trask

ARC

 

Quotes:

“It’s made our lives a lot easier. I think the challenge though, in FM, is there’s really a disconnect with the field people versus the office people.” - David Trask, (4:56)

 

“I think one of the big misconceptions with mobile technology is that everything has to be all encompassing in one…and everyone is looking for this magic bullet that does everything.” - David Trask, (10:12)

Where people get hung up is thinking I’ve gotta do this here and I’ve gotta have this all encompassed. No. Every technology company is not the best at everything and if you want that and you’re expecting that, you’re going to pay a premium for that.” David Trask, (11:50)

 

I’ve got several clients who were hit with ransomware attacks…but the stuff that was in the cloud wasn’t because you have redundancy. Your stuff is not residing in one spot where if they attack you with some kind of malware, they hold you hostage…it gives you security that you don’t have locally.” David Trask, (20:02)

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Service EvolutionBy CGP Maintenance & Construction Services, Inc

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