In her new book, Rebel Health: A Field Guide to the Patient-Led Revolution in Medical Care., Susannah Fox focuses on the health care needs of patients and caregivers. She points out the need for better communication and networking for anyone who has difficulty navigating the American healthcare system.

Susannah Fox:

With all of the technology that we have now, at the base of it, it’s really about the connection between and among people who are facing the same challenge, who are lost in the maze of healthcare, who find out that they’re not alone. And that moment that you find that just in time someone like you, it’s the same incredible excitement that we all felt in the early days of being online, it’s the same feeling that people have now on TikTok and whatever is the latest platform.

Susannah Fox is a health and technology strategist. She is a former Chief Technology Officer for the U.S. Department of Health and Human Services, where she led an open data and innovation lab. She has served as the entrepreneur-in-residence at the Robert Wood Johnson Foundation and she directed the health portfolio at the Pew Research Center’s Internet Project.