Shannon Steven is a school psychologist who has worked in education for over 18 years and is a keen advocate for the profession. Shannon loves to learn and is passionate about the promotion of the wellbeing, and the prevention of illbeing of young people in schools and in the wider community. She has experience working across the Department of Education, Catholic Education and Independent school systems, in primary, secondary, composite and boarding contexts. Shannon is a registered teacher, has taught ATAR and has completed her Master of Psychology (Counselling) at Curtin University, and the Masters of Applied Positive Psychology and Coaching Psychology (MAPPCP) at the University of East London. Shannon is a Past President of the School Psychologists Association of Western Australia (SPAWA) and the Australian Psychologists and Counsellors in Schools Association (APACS) and continues to be on the APACS committee. Shannon is currently a lead psychologist at Catholic Education WA and works part time in private practice. In todays episode we reflect on transitioning to a system-wide consultation service delivery model and what she and her colleagues are learning along the way.