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The customer care world is in a state of flux. Some say the world of work is changing and will never go back. Jonas Dahlberg, CEO of Transcom gives his predictions and insight into what is in store in 2021.
By Transcom GERThe customer care world is in a state of flux. Some say the world of work is changing and will never go back. Jonas Dahlberg, CEO of Transcom gives his predictions and insight into what is in store in 2021.