Scheduling a hospitality workforce isn’t easy, especially when demand is unpredictable. Have you ever scheduled someone who wasn’t actually available, because their availability was anecdotal, not recorded? Or had a day like a big sporting event when everyone suddenly wants it off? These moments can derail your operations and leave you scrambling to fill gaps. In our latest podcast episode, Alastair and Richard discuss how preferred availability can help you take control by matching demand, reducing scheduling errors, and building a more responsive team.

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