The number one cause of conflict is miscommunication. With that in mind, let’s welcome back Dennis Doran in today’s episode of Tactical Friday to share with us the primary skill components and purposeful forms of communication and how it ultimately leads to conflict resolution. He will share some concrete steps into becoming a better person which include having EQ assessments and personality profiles.

Main takeaways:

Three steps to self-improvement

Purposeful forms of communication

You can connect with Dennis through LinkedIn or you can visit his website www.dennisdoranspeaking.com. Also, get a hold of Dennis’ Soft As Steel audiobook which includes a downloadable PDF from Audible.

Dennis Doran - [email protected]

Emily Ingram - [email protected]

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