President of Nemertes Research, Robin Gareiss joins the podcast to discuss the future and possibilities for the on-prem contact center. We cover the type of solutions that enterprises should have on their radar to align with the trajectory of the rapidly changing contact center environment and customer expectations. For each listen, IntelePeer will be donating $5 to Black Girls Code. Take it from your Peers and take it from an expert, this topic is crucial to keep in mind for a more agile, scalable, and intelligent communications strategy. Podcast music by Joseph McDade