Shivani Siroya had worked in microfinance around the world for major banks–and saw a lot of structural issues with lending to unbanked or non-traditional entrepreneurs in small doses. Before launching her own company to fix those, she went back to school–and also worked in Kenya, for the UN Population Fund. It was there she began lending her own money to small-business owners–and learned firsthand how to establish trust in lending. When she founded Tala in 2013, she also learned the value of risk–or, as she calls it, “taking the first risk.” She explains to host Christine Lagorio-Chafkin how the company took many audacious leaps through its growth to 6 million customers–including one that shook Tala to its core during the pandemic.