Before having a candid conversation ask yourself whether you have invested enough into the relationship to withdraw from it.
In this episode Mzwandile walks us through a grid of questions he recently learnt from John C. Maxwell to ask before having a candid conversation with someone.
Make sure that you can answer yes to the following questions:
Have I invested in the relationship enough to be candid with them?
Do I truly value them as people?
Am I sure this is their issue and not mine?
Am I sure I’m not speaking up because I feel threatened?
Is the issue more important than the relationship?
Does this conversation clearly serve their interests and not just mine?
Am I willing to invest time and energy to help them change?
Am I willing to show them how to do something, not just say what’s wrong?
Am I willing and able to set clear, specific expectations?If you can answer yes to all of these questions, then your motives are probably right and you have a good chance of being able to communicate effectively.
That can be very hard; but in the long term, it’s best not only for the organization, but also for the person who needs to hear what’s not going right. If your goal is to help the individual, improve the team, and fulfill the vision of the organization, then this is the path you should follow as a leader.