Platform teams are designed to help other teams deliver faster. But what happens when the platform team becomes the bottleneck everyone is waiting on?
In this episode of Take Five IRL, agilityIRL partners Jeff Lee, Mike Studeman, and Pat Campbell explore the role of platform teams and the challenges they can create for product development organizations.
Platform teams can provide valuable expertise, consistency, and shared capabilities across an organization. At the same time, they can introduce dependencies that slow delivery and make it harder for teams to complete valuable work.
In this episode, the team discusses:
• Why platform teams sometimes become organizational bottlenecks
• How to identify and make dependencies visible
• Why organizing teams around value can increase autonomy
• How service-level expectations can affect delivery within a Sprint
• Why Scrum may not always be the right approach for platform teams
• When Kanban or another flow-based approach may work better
• Why understanding the entire system is essential for improving delivery
The goal is not to eliminate platform teams. In many organizations, they serve an important purpose. The key is to understand how they fit into the larger value stream, reduce unnecessary dependencies, and choose a way of working that supports flow.
If your teams are frequently waiting on shared services, infrastructure, environments, or specialized expertise, this episode will help you look at the system behind those delays.
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