Taking Healthcare by Storm

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Matt Duffy, a teacher, coach, athlete, and cardiac arrest survivor.

Matt shares how he collapsed from sudden cardiac arrest during an October 2025 scrimmage and survived because teammates quickly used CPR and an on-site AED. He describes hurling, reflects on how the experience reinforced his priorities in coaching and mentorship, and urges broader CPR/AED readiness and advocacy for heart disease screening even when there are no warning signs.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-073126-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Robert Swidler, M.A., J.D., a veteran health law attorney and bioethicist who served as General Counsel to St. Peter's Health Partners for over a decade, co-teaches Law & Bioethics at Columbia University, and helped shape many of New York's foundational health care laws, including its Health Care Proxy Law and Family Health Care Decisions Act. 

Robert discusses how informed consent and medical decision-making capacity guide treatment decisions, and explains the purpose of healthcare proxies and New York’s Family Health Care Decisions Act when patients can’t decide for themselves. He also describes forming the Empire State Bioethics Consortium during COVID-19, reflects on why end-of-life choices can become contentious, and argues for moving toward universal single-payer health coverage.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-072426-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Stacey Petruso, a healthcare professional whose nursing career spans every setting: corrections, hospice, long-term care, and leadership. 

Stacey shares her path from a first career in accounting and marketing into nursing, with roles spanning psychiatric correctional care, long-term care, hospice, and director-level leadership. She reflects on COVID-19, burnout and understaffing, the impact of appreciation and incentives, hospice lessons on dignity and communication, and hopes for better staffing, affordable care, smarter use of ER versus primary and urgent care, and a return to basic kindness.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-071726-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Richie Redding, a performing comedian, keynote speaker, leadership consultant, and healthcare communication expert. 

Richie explains how outstanding nurse and physician communication during the COVID-19 ventilator crisis involving his in-laws inspired his work teaching evidence-based listening and levity to build trust under pressure. He describes how active listening improves outcomes and patient satisfaction while reducing errors, and he addresses burnout and nursing culture by urging leadership frameworks and communication training starting in medical education.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-071026-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Piyali Chakraborty, PhD, Co-Founder and CEO of Ashmi Health.

Dr. Chakraborty shares how her newborn son’s NICU stay and her research in personalized glycemic response led her to found Ashmi Health to improve nutrition care for diabetes and gestational diabetes in rural and underserved communities. She explains how Ashmi partners with community health workers and a photo-based app to predict glucose spikes, tailor practical food guidance based on real access, intervene earlier than standard care, and improve postpartum follow-up, with a long-term vision to support medical nutrition across chronic conditions.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-062626-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Jack Clifford, a retired U.S. Coast Guard Master Chief Petty Officer (E-9) with 21 years of service and founder of eecplocator.com, Atlantic EECP, and the EECP Retreat at Waking Dreams Wellness in Asheville, NC. His book, EECP: The Most Underutilized Therapy in Medicine, is a comprehensive guide for patients, caregivers, and physicians.

Jack recounts being diagnosed at 47 with a 100% blocked LAD “widow maker” and severe multi-vessel disease, then pausing to question immediate bypass surgery and choosing noninvasive enhanced external counterpulsation (EECP) to improve circulation. He explains why EECP is still underused despite FDA approval and research, and describes building eecplocator.com to expand access, educate patients and clinicians, and push for reimbursement tied to endothelial dysfunction.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-061926-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Peter Kowey, MD, Professor of Medicine and Clinical Pharmacology at Thomas Jefferson University, Emeritus Chief of the Division of Cardiovascular Diseases at the Lankenau Heart Institute, and the William Wikoff
Smith Chair in Cardiovascular Research at the Lankenau Institute for Medical Research.

Dr. Kowey discusses his book Failure to Treat, using patient-inspired stories to show how modern healthcare has grown less human and more complicated. He highlights harms from electronic medical records, profit-driven screening, malpractice-driven defensive medicine, administrative control, drug advertising, and burnout, and calls for universal access to basic care.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-061226-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with John D’Alesandro, founder of Amplefi and a healthcare operations expert who has spent more than two decades helping hospital leaders improve how care actually moves through their systems. 

John explains that long ER waits and overcrowding are driven by hospital-wide flow blockages, cultural workarounds, and poor visibility into capacity—not simply staffing or space shortages. He describes adapting Lean thinking, using AI to anticipate admissions earlier, and creating shared accountability through an action center that tracks who can move, what they’re waiting on, and what barriers must be removed.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-060526-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Brandi Edwards Farmer, BSW, ADC, PRSS, CTTS, Director of the COMAT (Community Outreach MAT) program at Southern Highlands Community Mental Health Center (SHCMHC).

Brandi shares her journey from addiction in rural West Virginia to long-term recovery and leadership at Southern Highlands, where she uses outreach models to connect people and their families to treatment and support. She discusses a nearly 49% decline in fatal overdoses, ongoing rural barriers and stigma, and her work with WVCBAPP to expand credentials and professional pathways, including efforts to create licensure for advanced addiction counselors and reduce the criminalization of substance use disorder.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-060326-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Allen Cooper, co-founder and CEO of ReadyList and the president and CEO of Ancilla Ventures.

Allen shares how ReadyList was created to digitize environmental services workflows, using checklists and inspection data to improve cleaning consistency, accountability, and room readiness. He emphasizes that COVID-19 showed EVS must be treated as a peer in decision-making, and that stronger collaboration and right-sized technology can reduce burnout, support faster high-quality turnovers, and improve patient safety.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-052926-GK