When you mention the word “cold calls” to recruiters you tend to get mixed responses on how people feel about it. Some love to call a client for the first time and others are filled with dread. Find out how to overcome call reluctance from one of the highest billers at Charterhouse with Patricia Tan, SVP, Sales and Marketing Digital & Analytics Division (SEA & China), Charterhouse Partnership where she shares her extensive experience in having a successful business development strategy.
Why listen to this episode over others? The host has personally worked with Patricia Tan from their former days with Robert Walters, Singapore, and trust us she is the real deal!
We have split this cast into two episodes so that you can enjoy the impactful tips during your commute to and from work, or to and from your bedroom to your home office!
In this episode, Patricia shares her career beginning from the big powerhouses in Singapore, Michael Page, and Robert Walters to the boutique player Charterhouse Partnership. She talks about the importance of networking, how knowledge is key, and how having a lifelong learning approach will help you be a successful recruiter. She shares her holistic approach to gaining new clients and the importance of balancing new and existing clients to achieve a healthy pipeline of business.
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Course outline
[1.06] – Introducing Patricia Tan
[2.45] – Journey into recruitment
[8.00] – How has business development changed over the years
[16.25] – In what ways does Patricia approach her business development /
Networking
[33.05] – Tackling a Gatekeeper
[39.29] Tips at overcoming call reluctance/gatekeeper
[45.30] – Losing opportunities with clients and the learnings from this
[51.50] – What types of KPIs should you focus on to be successful?
[52.0] – How should a recruiter develop their space?
[56.10] – What are clients looking for in a recruiter
[1.03:54] – Tools and techniques for succeeding at business development
Connect with the Guest:
Patricia Tan, SVP at Charterhouse, Singapore.
Linkedin Profile: https://www.linkedin.com/in/patriciantan/#
Connect with the Host, Andrea Ross
[email protected]
[email protected] (if you are keen to be a guest on the show).
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Connect with The Career Establishment
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Guests/Groups mentioned
Gary Lai, Managing Director at Charterhouse, Singapore
Linkedin Profile:https://www.linkedin.com/in/garylai8/