Talent Wins

Scott Clawson is the Chairman and CEO of Culligan International, an 80-year-old global brand leader in water services and solutions, serving over 140 million consumers. Under his leadership, he spearheaded the acquisition of Culligan by BDT Capital Partners for $6 billion. Scott began his career at Alcoa, and since then, he's led The GSI Group—a $700+ million global manufacturer—and RYKO Enterprises—the largest North American vehicle wash provider—as President and CEO. Scott also served as President of Danaher, an international science and technology corporation.

A vacant position has negative consequences for a company, especially if it remains unfilled for an extended period. Perhaps it's one of the reasons why organizations fill jobs hastily. So, how can hiring managers ensure they make the ideal acquisitions?

Business leader and veteran CEO Scott Clawson was introduced to the Topgrading methodology several years ago during his first tenure as an executive leader. Since then, he's adopted the hiring process as the gold standard. Scott recommends that hiring teams mandate processes such as assessments, tandem and competency interviews, scorecards, and work history references. These procedures evaluate candidates' abilities, observe body language, verify achievements, and eliminate red flags. Additionally, if candidates advance to the next stage of the hiring process, recruiters should arrange a lunch or dinner interview to gauge an aspirant's cultural compatibility with the company. The topgrading approach aims to be a foolproof interview practice that guarantees attracting, hiring, and retaining top performers.

In this episode of the Talent Wins podcast, Chris Mursau chats with Scott Clawson, Chairman and CEO of Culligan International, about the significance of acquiring A-players, common hiring mistakes, and why it's vital for a CEO to have a partnership with the CHRO.

• Chris Mursau on LinkedIn
• Topgrading on LinkedIn
• Topgrading
• Topgrading (How to Hire, Coach and Keep a Players) by Brad Smart
• Brad Smart on LinkedIn
• Scott Clawson on LinkedIn
• Culligan Water

Lee Benson is the CEO of Execute to Win (ETW), a consulting firm helping organizations improve results through fostering intentional leadership, strategy, execution, and culture. He has over 25 years of experience as a CEO and has founded seven companies with exits ranging from low-figure millions to over nine figures. After selling Able Aerospace Services to Textron Aviation for nine figures, Lee committed to helping leaders maximize their potential. In June 2022, he published his first book, Your Most Important Number: Increase Collaboration, Achieve Your Strategy, and Execute to Win.

It is unlikely that most employees can recite their company's core values. Even for those who are familiar with the values, they may not fully understand them. So, do company values contribute to an organization's success?

A company's mission statement aims to persuade customers to use its products or services and to serve as a reminder to employees. If employees do not add value to an organization, their jobs may be at risk. That's why Lee Benson, a veteran CEO, created the MIND Methodology (Most Important Number and Drivers Methodology), a practice that focuses on behavior over value. This approach encourages employees to complete assigned tasks on time and in sequence. The MIND methodology is effective in increasing employee engagement and productivity. When employees understand and believe in their company's values, they are more likely to be motivated to do their best work.

In this episode of the Talent Wins podcast, Chris Mursau sits with Lee Benson, CEO of Execute to Win (ETW), a consulting firm for high-achieving leaders, to discuss how organizations can better run a business using the MIND Methodology. Lee elaborates on the Leadership Audit Checklist, MIND Methodology, and understanding the most important number.

• Chris Mursau on LinkedIn
• Topgrading on LinkedIn
• Topgrading
• Lee Benson on LinkedIn
• Evaluate To Win (ETW)
• Your Most Important Number: Increase Collaboration, Achieve Your Strategy, and Execute to Win by Lee Benson

Dr. Price Pritchett is the Founder and CEO of Pritchett, LP, a consulting firm with 40-plus years of proven expertise in merger integration, corporate culture, and change management. He's an authoritarian on growth strategies, and his first book, After the Merger: Managing the Shockwaves, is the cardinal book on merger and acquisition integration. Upon its successful reception, Dr. Pritchett went on to pen additional 30-plus books, which have collectively sold over 14 million copies, making him one of the best-selling business authors in the world.

Pritchett, LP's client list consists of mainly Fortune 1000 companies, including American Airlines, Honeywell, NASA, Sony, Texas Instruments, and Wells Fargo, to name a few. As a thought leader and keynote speaker, he's addressed executive groups such as the American Medical Association, John Deere, Mattel, and General Motors.

Statistics reveal that 50-70% of executives fail within the first year and a half of taking on a role. In a merger environment, that percentage increases. Mergers and acquisitions are more than pristine bookkeeping and performing due diligence. It can be a politicized process chock-full of risks, and its success rate depends on leadership competency.

Dr. Price Pritchett, author of the best-seller After the Merger: Managing the Shockwaves, warns that executive leaders are at higher risk of termination during a merger. On the contrary, a merger is more likely to fail when premier talent prematurely flees for fear of losing their job. Other factors to consider are company cultures, organizational structure, and operational costs. Though these are key responsibilities placed on department heads, Dr. Pritchett cautions that an aloof CEO reflects the company's leadership.

In this episode of the Talent Wins podcast, Chris Mursau sits with Dr. Price Pritchett, Founder and CEO of Pritchett, LP, to discuss strategies for a successful merger. Dr. Pritchett explains how premier talent plays an integral role in the success of merger integrations, why CEOs need to be more involved in the recruiting process, and M&A best practices.

• Chris Mursau on LinkedIn
• Topgrading on LinkedIn
• Topgrading
• Email Topgrading: [email protected]
• Dr. Price Pritchett on LinkedIn
• Pritchett, LP
• Merger Integration
• After the Merger: Managing the Shockwaves by Price Pritchett
• The Employee Guide to Mergers and Acquisitions by Price Pritchett

Brad Giles is the Founder and Managing Director of Evolution Partners, a top strategic and leadership advisory firm. As a serial entrepreneur, Brad has founded multiple fast-growth companies and supported hundreds more. He is also an author, speaker, and leadership coach with over 20 years of experience. He helps CEOs build, execute, and maintain accountability over their strategic plans.

Research shows that 84% of companies have an onboarding process of 14 days or less. But this hinders employees' success since performance accelerates after 30 days of onboarding. So how can you empower top talent with the knowledge and opportunities to thrive in their roles?

Leadership expert Brad Giles advocates for a 90-day onboarding process divided into three pivotal stages. The first month should include weekly induction meetings communicating position and organizational expectations. The second phase transitions from mentoring to practical skill application to overcome the learning curve. As the new hires progress in their roles, leaders should build and nurture relationships and encourage consistent practice. This strategic system mitigates knowledge gaps and promotes productivity.

In this episode of Talent Wins, Brad Giles of Evolution Partners joins the host Chris Mursau to discuss best practices for hiring and onboarding. He explains onboarding debt, hiring strategies and tools, and the difference between onboarding, orientation, and induction.

• Chris Mursau on LinkedIn
• Topgrading on LinkedIn
• Topgrading
• Brad Giles on LinkedIn
• Made to Thrive: The Five Roles to Evolve Beyond Your Leadership Comfort Zone by Brad Giles
• Evolution Partners
• The Growth Whisperers podcast

Scott Scully is the Founder and CEO of Abstrakt Marketing Group, a B2B lead generation and business growth agency. Under his leadership, Abstrakt Marketing Group has achieved an impressive annual growth rate of 20% for the past 13 years, resulting in a current team of 550 members and a projected revenue of $78 million for the year. Over the past 30 years, Scott has started, invested in, or played a major role in several companies in the marketing and lead generation space, three of which have exceeded $12 million in annual revenue. He is also the co-host of The Grow Show, a podcast for business leaders and entrepreneurs with a growth-driven mindset.

Scott Scully of Abstrakt Marketing Group is proud to have a team that differentiates his company from the rest. He's so confident in his people that Abstrakt offers guaranteed results — and clients don't have to pay until these results are achieved. How does he develop a team of A players that take Abstrakt to the next level?

The first thing Scott does is define the traits of A players and hire based on these characteristics. Once these A players are on the team, Scott holds weekly meetings and appoints A player scores to ensure employees are on the right track. On the company side, he helps create an innovative culture that fosters employee growth, happiness, and constant development. How else does Scott attract and retain top talent?

In this episode of Talent Wins, Chris Mursau chats with Scott Scully, Founder and CEO of Abstrakt Marketing Group, about hiring and retaining a team of A players. Scott digs deep into his MAP meetings, tips for improving culture, and the value of creating opportunities for your people. He also shares advice for growth-minded CEOs who want to scale!

• Chris Mursau on LinkedIn
• Topgrading on LinkedIn
• Topgrading
• Scott Scully on LinkedIn
• Abstrakt Marketing Group
• The Grow Show: Business Growth Stories from the Frontlines

Michael Douglas is the Chief People Officer at Curative, where he's responsible for talent acquisition, leadership training, professional development, and employee engagement and retention. Curative is the healthcare staffing arm of Doximity, the largest and fastest-growing professional medical network.

Michael, a seasoned healthcare staffing and recruiting professional with over 25 years of experience in the industry, has been with the company for nearly three years, previously holding C-Suite roles at Allied Staffing Network, Medestar, and Fidelis Partners, LLC.

Talent pools are constantly changing, and so are their expectations for how companies attract, hire, and retain employees. How can you adapt to the changes and ensure you're finding the perfect candidates for your company?

The pandemic made talent acquisition challenging, especially for Michael Douglas and his team at Curative. But instead of letting tough times get the best of them, the Curative team pivoted. They revamped their work environment with a new office, implemented the Topgrading system for a consistent hiring process, took to social media to discover new candidates, and improved their culture through DEI initiatives. How did the Curative team do it, and what strategies can you take from their experience?

In this episode of Talent Wins, Chris Mursau is joined by Michael Douglas, Chief People Officer at Curative, to talk about revamping work environments and talent acquisition processes. Michael discusses the shifting landscape of the talent pool, tips to attract and retain A players, and how to strengthen your hiring methods. Stay tuned!

• Chris Mursau on LinkedIn
• Topgrading on LinkedIn
• Topgrading
• Michael Douglas on LinkedIn
• Curative
• Curative on TikTok

Shamit Khemka is the Founder and CEO of SynapseIndia, a software development outsourcing company. SynapseIndia has been in business for over two decades, offering e-commerce solutions, website and mobile app development, CMS solutions, and more. Over the last 23-plus years, the company has delivered over 10,000 projects for clients such as the Entrepreneurs' Organization (EO), Steve Madden, IBM, 3M, and Johnson & Johnson.

Additionally, Shamit is a member of YPO and the Entrepreneurs' Organization and is a Partner at FoodCloud. Hailing from a business family, Shamit has always been passionate about launching his own company and building expertise in executive management, business ownership, and project management.

In today's competitive job market, finding the right employees can be a challenge. But even with a pool of applicants, how do you choose the right candidate? Are you relying on an instinct or gut feeling to hire employees?

Shamit Khemka was in this same position, using his interview questions to try and sift through potential employees. But ever since he discovered the Topgrading system 15 years ago, Shamit and his team can hire better candidates who fit the company culture. Instead of simply hoping to hire an A player, the Topgrading system helps ensure you hire the best of the best.

In this episode of Talent Wins, Chris Mursau is joined by Shamit Khemka, Founder and CEO of SynapseIndia, to talk about how the Topgrading methodology helped him scale his company. Shamit discusses the benefits of Topgrading, including transparency, clarity, and feedback, how Topgrading has transformed over time, and his advice for building a company of A players.

• Chris Mursau on LinkedIn
• Topgrading on LinkedIn
• Topgrading
• Shamit Khemka on LinkedIn
• SynapseIndia
• Deep Work: Rules for Focused Success in a Distracted World by Cal Newport

Chris Mursau is the President of Topgrading, a proven system that helps organizations build and maintain high-performing teams through hiring, development, and promotion strategies. Since 2001, Chris has been consulting and teaching organizations and individual managers how to pack their teams with A Players.

Chris has conducted over 2,500 in-depth Topgrading assessments for internal and external candidates, helped hundreds of people achieve their A potential, and trained thousands of people in the guaranteed methods for improving their success. His client list is broad and diverse, including Fortune 500 companies, small to medium-sized businesses, and nonprofit organizations.

As organizations strive to scale and achieve growth, the ability to hire the right talent is of paramount importance. So, how do you hire the right people so that you can scale quickly? What does it take to avoid toxic work environments and attract A players?

This past year, Chris Mursau dove deep into the processes and strategies of other exceptional leaders to hear how they're building top teams and fostering a healthy culture. From principals and partners to presidents and founders, Chris highlights their insights on talent, mistakes they've made along the way, and how they grew their team (and company).

In this episode of Talent Wins, host Chris Mursau is interviewed by Chad Franzen of Rise25 to reflect on the past year and pull out the most interesting podcast stories. Together, they look back on the best practices for interviewing, hiring, setting team goals, and developing strong company culture. Plus, Chris gives us a glimpse of what's to come in the new year!

• Chris Mursau on LinkedIn
• Topgrading on LinkedIn
• Topgrading
• Chad Franzen on LinkedIn
• Rise25
• "How To Build Strong Teams That Deliver Great Results in Challenging Situations with Bruce Cazenave"
• "Why the Interview is Key to Develop an Outstanding Business" with Chuck Cohen
• "How To Build A Winning Team with Todd Bradley"
• "How To Hire Employees That Fit Your Company's Culture with Todd Perlman"
• "Eliminating Toxic Leadership with David Macknin"

Bruce Cazenave is the Founder and Principal of Inflection Management LLC, a company that specializes in helping businesses survive challenging periods and mentors freshmen CEOs. Before Bruce founded Inflection Management LLC, he held multiple leadership roles at companies including Black and Decker, Timberland, Dorel Juvenile Group, Nautilus, and Bluestem Brands. Bruce takes pride in being a turnaround specialist with a proven track record of uplifting organizations and their leadership.

Are you a leader of an organization that's facing tough times? Have you been able to identify the problem?

As a veteran turnaround specialist, Bruce Cazenave has experienced many crises, from bankruptcy to negative work cultures to high turnover. So, how does senior leadership rise above when it seems there is a point of no return? Bruce explains that it starts with diagnosing the situation.

In this episode of the Talent Wins podcast, host Chris Mursau sits down with Bruce Cazenave, the Founder and Principal of Inflection Management LLC, to talk about building competent teams when organizations face detrimental challenges. Part of rebuilding includes integrating a thriving company culture, a rigorous hiring process, and a CEO and CHRO partnership. Plus, Bruce offers CEOs advice on how to scale a company and more. Let's get started!

• Chris Mursau on LinkedIn
• Topgrading on LinkedIn
• Topgrading
• Email Topgrading: [email protected]
• Talent Wins podcast
• Bruce Cazenave on LinkedIn
• Inflection Management
• Six Sigma

Special Mentions

• Culligan Water
• Capital One
• TD Industries

Books Mentioned

• The Outsiders: Eight Unconventional CEOs and Their Radically Rational Blueprint for Success by William N Thorndike
• That Will Never Work by Marc Randolph
• Work Stronger: Habits for More Energy, Less Stress, and Higher Performance at Work by Pete Leibman
• The Story of the Wright Brothers: A Biography Book for New Readers by Annette Whipple
• Blue Ocean Strategy, Expanded Edition: How to Create Uncontested Market Space and Make the Competition Irrelevant by W Chan Kim
• The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary Into the Extraordinary by Mark Sanborn

Chuck Cohen is the Managing Director of Benco Dental, the nation's third-largest dental distributor with customers across the US. Benco was founded in 1930 by Chuck's grandfather and now has 1,500 employees across all 50 states. They were recently recognized by Fortune magazine as one of the "Top 20 Best Places to Work in Healthcare." Chuck is a results-oriented leader who enjoys developing and executing strategies and coaching others to grow.

Benco Dental is a highly successful company, achieving almost a billion dollars in sales this year and making it on the list of "Top 20 Best Places to Work in Healthcare." How did it reach this level of success, and how can your business do the same?

It starts with the interview. Using the Topgrading system, Chuck Cohen was able to level up his interview skills, hire candidates who exceeded expectations, and shape a cohesive and skilled team. Chuck says that Topgrading isn't just for high-level interviews and big companies — it's for every interview at any size company.

In this episode of the Talent Wins podcast, Chris Mursau talks with Chuck Cohen, Managing Director of Benco Dental, about his hiring strategies and advice for other business leaders. Chuck shares his experience using the Topgrading system, why you should invest in hiring processes before you have talent issues, and tips for winning as a team.

• Chris Mursau on LinkedIn
• Topgrading on LinkedIn
• Topgrading
• Chuck Cohen on LinkedIn
• Benco Dental
• Topgrading (How To Hire, Coach and Keep A Players) by Brad and Geoff Smart
• Good to Great: Why Some Companies Make the Leap and Others Don't by Jim Collins
• Brad Smart on LinkedIn
• "Ep. 10: Kyle hires a super team" with Brad Smart on This is Small Business
• George Rable on LinkedIn