In this episode, Becky returns from the Expedition Cruise Network Conference with wild stories — including being dragged on stage for The Price is Right to win a £22k Antarctic cruise cabin! Jake and Becky dive into the collapse of Classic Collection and share what really happened while Jake was in Marbella with the team when the news broke.

The pair also tackle the upcoming Entry/Exit System chaos, talk about the end of print magazines in the travel trade, and explore fascinating ocean facts — from 16,000-year-old sea creatures to Becky’s insane night dive in Zanzibar (involving sardines… lots of them).

As always, expect laughs, chaos, and unfiltered chat from your favourite travel industry duo.

✉️ Have a story to share? Email: [email protected]

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We're back with a jam-packed episode! Jake and Becky celebrate six months of the podcast with plenty of laughs, rants, and travel chaos. From Ryanair’s brutally savage tweets to low-cost airline disasters, baggage claim frustrations, and why people STILL can’t remember their seat numbers — we cover it all.

Becky shares a wild story from Bangkok involving a ping pong show gone very, very wrong 😳, while Jake recalls Jamaica’s water trampoline fails and a hilarious banana boat moment. We also dive into cruise industry drama, including shocking commission disputes, accessibility challenges, and why travel agents need to prepare NOW for upcoming 2027 launches.

And yes… we talk liquid rules, Lumi Spa “vibrator” mix-ups, and a few travel tips you won’t want to miss!

🎙️ Listen now for chaos, laughter, and some seriously unexpected travel tales!

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In this jam-packed episode, Jake and Becky dive into the world of ski holidays — from beginner-friendly slopes to luxury resorts, insider tips on selling ski packages, and why travel agents shouldn’t be afraid of the jargon. They also discuss the rise of niche travel markets, including a fascinating listener email from a U.S. agent helping plus-size travellers navigate cruises, theme parks, and the “will I even fit?” moments of travel.

But that’s not all — things get competitive as Jake takes on Becky’s ultimate travel numbers quiz. Expect plenty of wrong answers, unexpected facts, and a lot of laughs as they tackle questions about world time zones, UNESCO heritage sites, the Eiffel Tower, and more.

If you love travel industry insights, funny stories, and a bit of chaos, this one’s for you.

🎧 Listen now and don’t forget to send your stories to [email protected]

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In this episode of Tales of a Travel Agent, Jake and Becky are back with a jam-packed catch-up full of cruise adventures, fam trip chaos, and hilarious industry stories. Becky shares tales from her luxurious Windstar yacht experience, complete with endless food, cliff jumping, and a passport mishap, while Jake reflects on his villa getaway and why he’s officially “done” with all-inclusive resorts.

They also dive into the ripple effect of fam trips, strange customer requests (including an Australia booking without flying), the rise of small-ship cruising, upcoming award nominations, and why event prize draws aren’t always as glamorous as they seem.

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This week, Becky and Jake are joined by their very first guest — Lorna Willis Edwards from TIPTO! 🎉 Get ready for a jam-packed episode as Lorna shares her 29-year journey in the travel industry, spills insider secrets about planning epic events, and reveals the wildest requests she’s ever had (yes, someone really only eats chips and bread!).

From hotel horror stories and tips for networking to what really happens when travel agents get too drunk at events, this episode is full of laughs, lessons, and behind-the-scenes gossip from the world of travel. Plus, Becky tests Lorna with a TIPTO-themed quiz — and let’s just say… the results are hilarious.

Whether you're a travel agent, an industry insider, or just here for the chaos, you don’t want to miss this one!

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In this week’s episode of Tales of a Travel Agent, Jake and Becky dive into wild travel tales, bizarre customer requests, and incredible adventures around the world. Becky shares her authentic trekking experience with the Hmong people in Vietnam’s Sapa Mountains, spills the secrets behind Tanzania’s Maasai tribes, and gives her review of the jaw-dropping book The White Masai.

Plus, the Fake News game returns! From a family demanding guaranteed snow in Lapland in July to a traveller complaining the sea was “too salty”, Jake and Becky sort through the weird, the wonderful, and the downright ridiculous of the travel world.

✈️ Expect laughs, travel tips, and a few “did they really just say that?!” moments.

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This week, we dive into everything from manifestation myths and goal setting to ridiculous client requests (yes, someone really complained about too much sea mist 🫠). Jake shares his full journey into the travel industry — from his early Thomas Cook days to becoming CEO of The Good Travel Agent — and Becky has plenty to say about Below Deck, dating apps for travel pros, and customers who want Wimbledon moved “to next month.”

Expect laughs, rants, and a few behind-the-scenes travel secrets you won’t hear anywhere else!

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It’s been a week of pure travel mayhem, and Jake and Becky are here to unpack it all. From chasing down a last-minute villa request for a Monday departure, rescuing stranded holidaymakers after an airport shutdown, and juggling urgent seat bookings from the side of the road, to frantically packing for cruises and family getaways – it’s peak travel agent chaos.

But that’s not all. The pair dive into the smart (and sneaky) ways to post deals on social media without giving customers everything they need to book elsewhere, share clever hacks to make yourself look like the ultimate travel expert, and reminisce about the good old “mystery hotel” days. Along the way, they trade hilarious and shocking industry stories – including a plane flying to the wrong island, bizarre airport security checks, and the absurdity of checking in a 151-year-old passenger.

Of course, no episode would be complete without TV talk: Destination X, Tempting Fortunes, The Traitors, Fortune Hotel, and more – plus a sprinkle of travel marketing gold inspired by viral internet moments. It’s unpredictable, jam-packed, and unapologetically Jake and Becky at their best.

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This episode is an unfiltered rollercoaster—from deep chats to laugh-out-loud chaos, Jake and Becky cover it all. Kicking off with a candid talk about mental health and why a flat tyre doesn't mean a bad day, things quickly veer into darkly hilarious territory when Becky reveals Jake is now listed in her "death document." (Yep, really.)

As always, the duo dig into the wild world of travel. Becky shares how she accidentally recruited a new travel agent for Jake’s franchise, while they both dive into the dos and don’ts of joining a travel agency—covering commission splits, hidden fees, support structures, and whether or not you can work from abroad.

There's also talk of viral marketing genius (Jet2, we're looking at you), a Ryanair shoutout (again), and the eternal curse of being on hold with customer service. Jake spills what it was like giving a travel careers talk at a secondary school and gets roasted by a Year 7 with the now-iconic line: “What in the David Attenborough?!”

As the conversation devolves (in the best possible way), they tackle stag and hen dos, why “taster cruises” aren’t really tasters, and the strange things that suppliers make you do to actually claim your incentives.

And finally, a listener submits the ultimate unbelievable-but-true customer name combo: Mr. Curry and Ms. Rice.

Buckle up—this one’s messy, morbid, insightful, and hilarious in equal measure.

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