Talk Like a Leader

Once you know something and it is obvious to you, it can be difficult to understand how it is not obvious to someone else. This "curse of knowledge" can then become a barrier to effective communication. In this episode, I'm sharing four steps that help me to overcome this communication challenge.

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Biases - we all have them. Learning to recognize our biases and get past them is one of the key skills of leadership communication. This week, I'm looking at the bias know as Fundamental Attribution Error and proposing two things you can do get past this bias and become a better communicator.

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This episode, like the episode last week, is what I like to call a "lighthouse" episode. It's more about what to watch out for than what to do. I'm continuing my discussion of ideas that inspired me from therulesofcivilconversation.org. Two more logical fallacies to beware of: the ad hominem and genetic fallacies.

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This episode examines how two common logical fallacies - Black-or-white thinking and Middle Ground solutions - can get in the way of effective leadership and leadership communication.

• YourFallacy.is
• therulesofcivilconversation.org
• Kind is Not Weak
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This episode continues the discussion about The Rules of Civil Conversation and how they apply to Talking Like a Leader. Let's take a look at the first 2 rules that drive towards shared understanding and seeing the situation from the other person's perspective.

• The Rules of Civil Conversation
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• What Talking Like a Leader Means to Me
• Listening – The Other Side of Communication
• Coaching Isn't Telling: A Lesson Learned the Hard Way

For the transcript, visit https://talklikealeaderpodcast.com/reaching-shared-understanding/

Have you ever had a conversation with someone and you thought: "What is wrong with them?" I have, and it usually does not help me to communicate better if I linger on the thought. In this episode, I'll offer some thoughts on how to get past that thought and to disagree without being disagreeable.

• The Rules of Civil Conversation
• Beyond Reason: Using Emotions as You Negotiate by Roger Fisher
• Leadership and Self-Deception by The Arbinger Institute
• Crucial Conversations by Joseph Grenny
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The title basically says what I think of the feedback sandwich. In this episode, I'll share the problems with the feedback sandwich and what to do instead.

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Constructive criticism rarely delivers the results you want. It tends to be received badly and to have little to no positive impact on performance. In this episode I'm addressing why it so often goes badly and what you can do instead.

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Humans love to look for patterns and reasons for things and then to build stories that explain what they observe. That tendency can create communication problems when we let the stories we tell ourselves about other peoples intentions get in the way of discussing the impact of their words and actions. In this episode, I'm exploring this idea and how it interferes with our communication effectiveness.

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Conflict sounds bad. Few people look forward to "conflict" discussions. More people avoid or look to escape conflict discussions than actively participate in them. Conflict certainly has a negative emotional aspect for most people. Is conflict always a bad thing, though? In this episode I'll explore this question and offer a perspective to help you build your conflict confidence as a leader.

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