Harmonious at Lunch

Talk to Your Customers: They Have All the Answers!


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Do you know if you're building the right product? In this episode of Harmonious at Lunch, Brandon Ganot chats with Danny Nathan, founder of Apollo 21, about the powerful, yet often overlooked, strategy of talking to your customers.

Key Takeaways:

  • Talking to your customers is the most effective way to understand their needs and develop successful products.
  • Don't rely on assumptions - gather real feedback through surveys, calls, or in-person meetings.
  • Start small - talk to a handful of customers to identify recurring pain points and validate your initial ideas.
  • Focus on quality over quantity - in-depth conversations are more valuable than superficial surveys.
  • Involve customers throughout the development process - gather feedback on prototypes and beta test the final product.
  • Talking to customers reduces risk, saves time and money, and leads to products with a higher chance of success.

Want to learn more?

  • Visit Danny Nathan's company website: https://apollo21.io/
  • Follow Danny Nathan on social media: https://www.pathsocial.com/resources/what-is-an-instagram-handle/& https://www.linkedin.com/in/ani-mazmanyan-158760150

This episode is sponsored by Whadif (https://www.whadif.com/), which helps businesses achieve instant clarity in their operations.

Call to action:

  • Subscribe to the Harmonious at Lunch podcast for more growth-focused business advice.
  • Visit the Whadif website to learn how to gain instant clarity in your business operations.


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Harmonious at LunchBy HumanOp Technologies