Imagine stepping into a workplace that feels like home, where innovation flourishes and every voice matters. That's the reality hospitality whiz Todd brings to life every day. This episode uncovers Todd's unconventional take on leadership in the hospitality sector, focusing on the profound impact of nurturing a tight-knit community within the business. With an ethos of 'people before profit', Todd shares how an 'open door' policy and a disdain for rigid hierarchies have helped create a space where trust and safety are as fundamental as the services provided.

Ever walked into a hotel and felt like you were the most important person in the world? Our conversation with Todd reveals how that magic is meticulously crafted. We discuss the art of delivering exceptional guest experiences, from the power of a genuine greeting to staff empowered to act as CEOs of their domain. Todd also reflects on his transition from eager college grad to a seasoned leader, emphasizing the indispensable value of comprehending every aspect of the operations he oversees. It's about creating a culture where employees are emboldened to own their responsibilities and guests leave with memories they cherish.

Wrapping up with a nod to the roots of humility, we chat about the imprint of family values on business philosophy. Todd's journey from modest beginnings to remarkable success illustrates the importance of maintaining core values and acting with integrity. This episode is not just a look into the hospitality industry; it's an exploration of how a leader's character can ripple through a community, fostering transparency and optimism even in the face of adversity. Join us as we share a heartfelt discussion that's sure to touch anyone invested in leadership, hospitality, or personal growth.

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Thank you for joining us on this journey of exploration and conversation. Stay tuned for more fascinating Experiential Hospitality discussions on TALKABOUT TV and Podcast! 🌈🎉

Embark on a journey into the heart of modern camping with Casey Cochran of Campspot, a pioneer who's seamlessly blending the rustic charm of campgrounds with the cutting-edge efficiency of technology. Experience firsthand how over 2,300 campgrounds are transforming their business model and customer journey with groundbreaking reservation software. This isn't just about booking spots; it's about reshaping the entire camping experience with Campspot's smart, user-friendly tools that cater to the unique essence of each outdoor haven. 

Imagine a world where campground owners can break free from the tangled web of daily operations to rediscover their passion for hospitality. That's the world we explore in our conversation with Casey, where technology isn't just a behind-the-scenes player but a catalyst for improving quality of life and business proficiency. We'll discuss the game-changing impact of a certification program for staff, paving the way for a business that thrives operationally while aligning with the personal aspirations of those at the helm. 

Our inspiring exchange culminates with a tale of transformation, as we hear how a local electronics entrepreneur turned into a camping industry trailblazer, thanks to specialized software solutions like Campspot. As we bid farewell, we're left with a sense of gratitude and a call to share these insights far and wide. After all, the stories and strategies discussed here have the power to rejuvenate not just our camping experiences but the very core of experiential hospitality.

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Thank you for joining us on this journey of exploration and conversation. Stay tuned for more fascinating Experiential Hospitality discussions on TALKABOUT TV and Podcast! 🌈🎉

Experience the charm of "The Elizabeth Hotel" in this insightful discussion hosted by Michelle Oliver. Join Michelle and Carl Pratt as they explore the unique music-themed features of the hotel, including a lending library of guitars, open mic nights, and live music venues.

Discover the experiential elements that set The Elizabeth Hotel apart, from e-bikes for exploring Fort Collins to personalized vinyl record selections in each room. The focus goes beyond standard accommodations, offering guests a memorable and interactive stay.

Explore hospitality best practices, where the warm and genuine welcome of the staff breaks away from traditional uniformity. The hotel emphasizes a unique and personalized experience, encouraging staff to be authentic and engage with guests on a personal level.

Delve into the humanitarian approach and personal touch that makes The Elizabeth Hotel stand out. Carl discusses the significance of hiring staff with a strong sense of humanitarianism, while Michelle emphasizes the value of breaking patterns to create a culture where every moment matters.

Join the conversation to learn how The Elizabeth Hotel brings a refreshing and genuine approach to hospitality, making guests feel seen, valued, and truly at home. Experience the magic of this charming hotel in Fort Collins, where every detail contributes to an exceptional and unforgettable stay.

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Thank you for joining us on this journey of exploration and conversation. Stay tuned for more fascinating Experiential Hospitality discussions on TALKABOUT TV and Podcast! 🌈🎉

🌟 Join us for an enlightening episode of the EXPERIENTIAL HOSPITALITY EXPERTS show  and Podcast as we sit down with Ali Rasmussen, the Co-Founder of Spacious Skies Campgrounds! 🏕️

In this captivating conversation, Ali shares the inspiring story behind the creation of Spacious Skies Campgrounds, a haven for nature enthusiasts and adventure seekers. Discover the unique vision and mission that drive Ali and the team to provide a one-of-a-kind camping experience, surrounded by the beauty of the great outdoors.

🔍 Learn about the journey of turning a dream into reality, the challenges faced, and the triumphs celebrated along the way. Ali dives into the values that set Spacious Skies apart, fostering a sense of community and connection among campers who seek a genuine escape from the hustle and bustle of everyday life.

🎙️ Your TALKABOUT host, Michelle Oliver leads an engaging conversation, delving into Ali's personal experiences, insights, and the wisdom gained from building and managing a campground that goes beyond the ordinary. Whether you're a camping enthusiast, entrepreneur, or simply curious about the great outdoors, this episode is bound to leave you inspired and ready for your next adventure!

👉 Connect with us in the comments below and let us know your thoughts on this insightful conversation with Ali Rasmussen. Share your camping stories and experiences, and don't forget to check out Spacious Skies Campgrounds for your next memorable outdoor getaway!

📌 Connect with Ali Rasmussen and Spacious Skies Campgrounds:
https://spaciousskiescampgrounds.com/

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Thank you for joining us on this journey of exploration and conversation. Stay tuned for more fascinating discussions on TALKABOUT TV and Podcast! 🌈🎉

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Thank you for joining us on this journey of exploration and conversation. Stay tuned for more fascinating Experiential Hospitality discussions on TALKABOUT TV and Podcast! 🌈🎉

In today's episode of Expitality Time LIVE!, I explore the concept of joy as a state of being independent of circumstances. I've dedicated this episode to Ray and Cecilia, whose story embodies a contagious, toe-tapping gladness. Joy, as defined here, is akin to the feeling elicited by an upbeat, catchy song that compels you to move your body. It's that involuntary foot-tapping experience that many can relate to.

I did some research and discovered that this phenomenon is real. Spotify even has a playlist titled "Toe Tapping Happy Singalong Songs." The idea is simple – play the song, and your foot instinctively starts tapping to the beat, inducing a sense of joy. This type of happiness is not contingent on external circumstances. Today, despite being the shortest and darkest day of the year in the Northern Hemisphere, marks the beginning of the season of joy.

Winter solstice, with its long night, might appear gloomy, but I believe that even in seemingly dark conditions, unexpected moments of joy can emerge. It's reminiscent of the phenomenon described by Bob Wills – the happiest sad song. Regardless of your role in the hospitality sector – be it indoor, outdoor, RV, restaurant, boutique hotel, or glamping – you have the power to influence others positively and draw joy from seemingly challenging situations. I witness this uplifting transformation daily.

So, on this darkest day of the year, I encourage you to seek joy in the small things around you. No matter the circumstances, you have the unique ability to impact those you encounter. Embrace the Bob Wills spirit – turning moments of difficulty into sources of joy. For Ray and Cecilia, I'll be wearing red and dancing under the darkening sky here in Colorado, symbolizing the triumph of joy over darkness. Wishing you all a joyous holiday season.

Join me in celebrating the resilience of joy – a happiness that transcends the challenges of the darkest days.
#solstice2023 #talkabouttv #expitality #joy #optimism #cheerup

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🎙️TALKABOUT TV Presents Expitality Time🏕️🏩🏝️🏞️ Live!
   
Friday Reflections Michelle, engaged in experiential hospitality, offers weekly insights into the lessons gleaned from diverse hospitality environments, whether indoor or outdoor.

Embracing New Beginnings The significance of releasing the old to usher in the new. Stressing the necessity of closures to facilitate the transformations essential for fresh starts.

Understanding Human Desires: Michelle keenly observes that guests and team members, much like children, yearn for acknowledgment, recognition, and understanding. The conversation explores the subconscious or repressed desires motivating human actions in the pursuit of connection, belonging, and purpose.

The Hospitality Opportunity: Within the hospitality sector, there lies a distinctive chance to positively impact guests and team members. Michelle advocates for a mindful approach, reminding her audience of the transformative influence they can wield by recognizing subtle dynamics, discontinuing unproductive cycles, and operating from an authentic value system.

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Thank you for joining us on this journey of exploration and conversation. Stay tuned for more fascinating Experiential Hospitality discussions on TALKABOUT TV and Podcast! 🌈🎉