Talkin’ Winter with Swinter

Ken, Zack and Brent discuss some tips on how to realize what your costs really are...and what they aren't.

Ken, Zack and Brent talk about the future of the snow removal industry.

Ken, Zack and Brent talk about some things to consider as you decide if making staff or production changes mid-season is a good idea.

Ken, Zack and Brent talk about the frustrations associated with forecasts that bust.

Ken, Zack and Brent talk about the importance of building and maintaining customer relationships, especially in a world where they may not have time (or be allowed) to be taken to lunch. Ideas include finding reasons to be on property so you can connect for even just a few minutes. .

Ken, Brent, & Zack talk about how to approach a potential customer and walking the fine line between too much and not enough contact. This episode goes over their experiences both selling and being sold to... what worked and what just makes people mad.

Ken, Zack and Brent toss around ideas about how to get past the gatekeeper so that you can provide a bid. They tell stories of things that have and haven't worked for them, such as making cold call phone calls vs showing up in person. Also, who to talk to if you show up on site, and what kinds of relationships to build that are mutually beneficial.

That's right...we're officially on Twitter.

Ken, Zack & Brent toss around some thoughts on how to establish your pricing.

Ken, Zack & Brent discuss how to determine what your snow and ice management services costs really are.