We speak with Damon Rees, the Chief Executive Officer of Service NSW. Damon has led his team through some unprecedented times, from the horrific bushfires that have swept our nation, through to the current pandemic. All the while Service NSW have managed to innovate their ways of working and share their learnings along the way. We speak with Damon about what makes the team successful, the role digital has in service provision, and much more.For a full transcript and links to the resources men...