Banking customer behaviour has changed more in the last five years than in the previous 30, says Neil Garton of the Royal Bank of Scotland. Neil joins Elitsa to discuss how RBS keeps the customer at the centre of its enterprise agility program and what F1 racing reveals about agile change management. 

Before it went mainstream, enterprise agility was the exclusive domain of software developers. What can its roots tell us about achieving it in new contexts like financial services? Agility thought leaders John and Charlie Rudd join Elitsa Nacheva to discuss finding the road forward. 

Are organizational speed and stability mutually exclusive? Michael Bazigos of Accenture Strategy joins Elitsa Nacheva to look at the paradox of true agility, other surprising insights from Accenture's Transformation GPS tool, and what ultra-fast motorcycles can teach financial services leaders. 

Elitsa Nacheva welcomes Andy Young back to the podcast to take a closer look at the challenges and opportunities organizations face as they seek to become more agile.

Accenture's Elitsa Nacheva kicks off the podcast with Andy Young and James Tabernor. The group discusses the importance of enterprise agility and why true agility has so far proved elusive for many organizations.