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Talking Customer Success
By Thomas ConneryBusiness
Talking Customer Success episodes
- What’s Ahead For The Podcast In 2019Welcome back and apologies on my absence. I’ve got big plans for the podcast in 2019 and in this episode I’ll share a few topic ideas as teasers. More episodes are coming soon! Stay tuned.4 min
- Customer Success vs. Customer Experience
Customer success manager, Akshay Agrawal, joins the podcast in this episode as we share our thoughts on what a customer is and how we differentiate customer success versus customer experience as a practice. This is Talking Customer Success!
16 min - Self-Doubt & How To Break ThroughSelf-doubt can really hold me back so I decided to make a podcast about it to remind myself that it's normal and there are ways to break through, move beyond the fear, and confidently be yourself.12 min
- It's Never Too Late To Begin
Have you been struggling to finally kick-off your blog, podcast, vlog, website, etc and are you self-conscious of how people may see you? Are you working fulltime and fear that your employer may find a conflict of interest in your work? You're not alone. In this podcast debut I'll share a bit about who I am, what 'Talking Customer Success' aims to do, and what you can expect from future episodes.
10 min
About Talking Customer Success
From the publisher's feed
Building a consistent customer success practice is something I believe differentiates a growing company from a thriving company and that customer advocacy isn't only about building attitudinal…
loyalty, it's about doing the right thing for your customer in order for them to meet or exceed their desired outcome. Hi, I'm Tom Connery. Talking Customer Success was created to promote the value of customer success within the enterprise and small business.