Last-mile delivery is tightly linked with customer experience, which is becoming a greater competitive differentiator across many industries. Which employees are in the driver’s seat to deliver the best customer experience? The answer is delivery drivers! How does driver satisfaction impact customer satisfaction? Why does driver satisfaction matter? What actions can companies take to improve ... Read more

The post [Video] Why Driver Satisfaction Matters in Last-Mile Delivery appeared first on Talking Logistics with Adrian Gonzalez.

Where’s my truck or shipment? When will it arrive? Is the truck available? Those are the basic questions companies have always asked, and answering them has traditionally involved making “check calls” to carriers and drivers throughout the day. Are you still operating that way? What problems or challenges does it create ? How can real-time ... Read more

The post [Video] Keep Drivers Safe While Giving Shippers Real-Time Visibility appeared first on Talking Logistics with Adrian Gonzalez.

For a long time, companies had been redesigning their supply chain networks and practices to become more demand driven. With the disruptions of the past two years, however, companies are now becoming more supply driven — that is, their manufacturing and sales and promotions plans are being driven more by what parts or inventory they ... Read more

The post [Video] Enabling Assurance Of Supply In The Global Marketplace appeared first on Talking Logistics with Adrian Gonzalez.

Talking Logistics series where we highlight companies that are leading the way in driving continuous improvement and innovation in supply chain visibility. In this episode, Rollo Begley, Global Operations Manager at GEODIS, discusses how GEODIS is using technology from Tive to achieve its supply chain visibility objectives. Podcast version (click to play):

The post [Video] Profiles In Real-Time Supply Chain Visibility Excellence: GEODIS & Tive appeared first on Talking Logistics with Adrian Gonzalez.

There’s certainly a lot of data in supply chain and logistics. Some companies drown in it, while others find a way to convert data into business value. One area where data plays a critical role is in transportation procurement. How does data connect to procurement connect to profitability? That’s the key question that Jake Papa, ... Read more

The post [Video] Supply Chain’s Most Profitable Four-Letter Word: Data appeared first on Talking Logistics with Adrian Gonzalez.

There is so much about supply chain and logistics today that is so different from 10-20 years ago. So, it makes sense that the status quo with regards to transportation management systems needs to change too. What does that mean exactly? Why is it important to go beyond the status quo? And what defines and ... Read more

The post [Video] Going Beyond The TMS Status Quo appeared first on Talking Logistics with Adrian Gonzalez.

There are many parts to supply chain management, and each one comes with unique challenges and requirements. There is one part in particular that has always been important, but it’s even more so today in light of what’s happening in the world and new regulations in place or forthcoming — that piece is supply chain ... Read more

The post [Video] The Growing Demand For Supply Chain Compliance & Transparency appeared first on Talking Logistics with Adrian Gonzalez.

Historically, supply chain professionals have focused their efforts on reducing costs and improving efficiency while meeting customer service expectations. Today, however, it is becoming important for companies to balance cost and efficiency with something else — that is, supply chain resilience. Why is supply chain resilience becoming a high priority today? How can supply chain ... Read more

The post [Video] Supply Chain Resilience: Why It’s a High Priority Today appeared first on Talking Logistics with Adrian Gonzalez.

As we head into 2022, it is clear that the business strategies of logistics service providers are tightly linked with their technology strategies. How does technology, like digital freight apps, help logistics service providers achieve their business objectives? What capabilities are most important? How do employees, carrier partners, and shipper clients benefit from these technologies? ... Read more

The post [Video] The Business Case For Digital Freight Apps appeared first on Talking Logistics with Adrian Gonzalez.

There is a general consensus among shippers, carriers, and logistics service providers that the time has come to transform the transportation procurement process. The big questions are: How do you do it? What are the barriers? How can technology help? Those are some of the questions that Mark McEntire, Senior VP of Operations at Emerge, ... Read more

The post [Video] How Technology Is Transforming Transportation Procurement appeared first on Talking Logistics with Adrian Gonzalez.