In today’s episode of Credit Union Conversation, host Mark Ritter talks with Small Business Lender, Tammy Baker, of Nu Direction Lending. Tammy and Mark start the show by reviewing the new cap rules for credit union business lending. They also talk about best practices in participation lending, small business loans, and Tammy gives an overview of lending with Nu Direction Lending. 

IN THIS EPISODE:

• [01:30] Tammy’s background in banking and working with Mark
• [03:30] Mark discusses cap regulation rules for credit union business lending
• [10:00] Best practices for processing a potential original loan
• [16:00] Mark and Tammy discuss Small Business Loans
• [25:00] Tammy shares a success story for a borrower she’s worked with

KEY TAKEAWAYS: 

• Technology can make the lending process easier.
• Building relationships and trust is key to working with your borrowers.
• Credit Unions should foster a relationship with their community members so they know they can use them for more than just real estate loans, but also car and small business loans.

RESOURCE LINKS

markritter.com

BIO:  

Tammy Baker leads Nu Direction Lending which provides small business loans nationwide through our credit union partners. Previous to joining Nu Direction Lending, Tammy led the participation and servicing program for a large credit union.