In this episode of FutureVision Conversations, host Tara Moore, Managing Editor, FutureVision, examines how technology is impacting retail, from the experience of shopping—both online and off—to how the proliferation of artificial intelligence and mobile are unlocking unprecedented levels of personalization and convenience. Omnipresence, frictionless shopping, and customization have become more than buzzwords. FutureVision sits down with R/GA consultants and industry experts to help define these terms, and the future of retail.

For more from FutureVision, visit: https://www.rga.com/futurevision