Alex and Elliot interview Eyal Iffergan, Managing Director, Legal Business Advisory at Hyperion Global Partners.

Hyperion provides legal operations consultancy services to legal teams across the world. In this episode, Eyal, Alex and Elliot discuss technology roadmaps and data analytics, including:

* What a technology roadmap is, why it's important in both private practice and in-house and how it relates to the team's broader strategy.

* How legal operations is helping to drive the legal industry to become a "customer driven market".

* What legal teams typically do well (and less well) when creating a technology roadmap.

* What we mean by "legal metrics" and whether or not they must be quantifiable.

* What is most challenging: collecting, analysing or utilising metrics?

* What are the most critical metrics for a legal function to focus on.

LINKS

Hyperion Global Partners: https://www.hyperiongp.com/

Hyperion Research: https://insights.hgpresearch.com/