Talking Treatment

Talking Treatment

By AZZLY®Health & FitnessMental Health
Download on the App Store

Talking Treatment episodes

  • Enhancing Behavioral Health with Telehealth-Integrated EHRs

    Description:
    Discover how telehealth integration revolutionizes behavioral health by enhancing EHR systems. In this audio summary, we explore the key benefits of telehealth for behavioral health practices, including improved patient outcomes, streamlined workflows, and expanded care accessibility. Learn how this technology is shaping the future of behavioral health.

    Episode Show Notes:
    This episode is based on the blog article: How Telehealth Integration Enhances Behavioral Health EHR Systems.
    We cover:

    • Benefits of telehealth for behavioral health.
    • How telehealth integrates with EHR systems to streamline care.
    • The impact of expanded accessibility on patient outcomes.

      • For more insights, visit azzly.com.

      Tags/Keywords:
      Telehealth, Behavioral Health, EHR Systems, Patient Care, Healthcare Technology, AZZLY Rize, Digital Health, Healthcare Innovation.

      Category:
      Health & Wellness

      2 min
    • Strategies to Improve Behavioral Healthcare Billing

      Follow AZZLY to stay up to date on webinars like this with experts in mental health and addiction treatment: https://azzly.com/webinars/

      This webinar covers:
      • Reasons for Bringing Billing In-House
      • Key Features
      • Denial Management
      • Importance of the Right Platform Partner
      • Tips to Drive Efficiencies

      (This conversation took place May 9, 2024. Watch it as a video here.)


      Meet the Panel:

      • Angela Schreiber - Owner/Founder, MedPro Billing & Consulting. A Southwestern Indiana company providing Custom Billing Solutions for the Independent Private Practice up through Multi-Provider Treatment Facilities. MedPro serves clients of all sizes throughout the United States with over 90% of them being Behavioral Health Organizations, including AZZLY clients.
      • Gail Hannigan - Office Manager for Merrimack Valley Counseling Association in Nashua NH, a multi-specialty mental health group. Gail brings over 30 years of billing experience and billing software knowledge. She has implemented In-House billing to many medical practice offices.
      • Heather Junkins - Revenue Cycle Management (RCM) Specialist, AZZLY, Inc. With over 15 years of Revenue Cycle Management experience. Heather is an expert medical coder. She joined AZZLY in 2022 to train your billing staff on the AZZLY Rize Billing and Claims platform and provide transitional billing with her team for those organizations that want to take billing in-house.
      • Alexis McCall - Strategic Partner Manager, Global Payments Integrated (GPI), an AZZLY preferred vendor partner and a leader in healthcare integrated payments technology and acquiring services. GPI is focused on streamlining patient payment acceptance across all healthcare specialties.
      • Moderator: Coletta Dorado - Founder & CEO of AZZLY, Inc. Coletta is passionate about increasing access to Mental Health services at the community level. She founded AZZLY back in 2009 and knows the challenges that treatment programs face in getting started. AZZLY has created a culture that is passionate about establishing a solid foundation for growth built on technology as a service.
      About AZZLY:
      AZZLY® provides an all-in-one electronic health record (EHR), patient management (PM), and revenue cycle management (RCM) solution called AZZLY Rize™, “purpose built” for your specialty.
      We serve mental health, behavioral health and substance use disorder (SUD) programs across all levels of care, all over the USA.
      Contact us at [email protected] or (772) 567-0206 with any questions.
      Schedule a live demonstration with an AZZLY Solutions Consultant to see AZZLY Rize for yourself.

      42 min
    • Introducing Mental Health Services in a Hunger Relief Setting

      Hear a free discussion hosted by AZZLY on a model for helping people in your community by providing mental health and social services in a food bank or pantry setting.

      When we wrote our white paper on the connection between food insecurity and mental health in the United States, we found that in many food insecure counties, there was also a lack of mental health resources. That’s why organizations like Nourishing Hope inspire us by providing mental health and social services to their food pantry clients in the Chicago area.
      Revisit this discussion to learn Nourishing Hope’s strategy for this model from Jennie Hull, Chief Program Officer, and Csilla Megyeri, Director of Social Services. You’ll also hear from Sarah Bigbee, Clinical Dietitian, and Carol Gorbett, Behavioral Health Credentialing Specialist, in the panel for this exciting discussion!


      (This conversation took place March 27, 2024. Watch it as a video here.)

      Follow AZZLY to stay up to date on webinars like this with experts in mental health and addiction treatment: https://azzly.com/webinars/
      This webinar covers:

      • Food Insecurity and Mental Health
      • Why Introduce Mental Health Services
      • How to Get Started
      • Lessons Learned
      • Funding
      • Staffing
      • Credentialing


        • Meet the Panel:

        • Jennie Hull, MA, LCPC - Jennie is Chief Program Officer for Nourishing Hope, a Chicago nonprofit providing food and social services for people in need. In her role, she oversees all client-facing programs. A licensed clinical professional counselor, Jennie launched Nourishing Hope's growing mental health counseling program in 2017 and she continues to see clients today.
        • Csilla Megyeri, LCSW - Csilla is Director of Social Services at Nourishing Hope, where she leads the mental health and social services teams. Csilla is passionate about helping people achieve their goals and break the cycle of generational trauma through counseling and case management services.
        • Sarah Bigbee, RDN - A regular writer and contributor to SoulFIRE Health, Sarah brings years of personal experience as a clinician dietitian to the conversation. In San Diego, Sarah worked in both inpatient and outpatient psychiatric care. Sarah is active in her community, bringing SNAP benefits to the Bend Farmers Market in Oregon, where she also sits on the Board of Directors.
        • Carol Gorbett - Behavioral Health Credentialing Specialist, AZZLY, Inc. Carol brings more than 20 years of experience with state and local payers, with a specialty in behavioral health. For anyone providing mental health services, proper credentialing is a necessary first step. Carol’s motto is “Let Us Power Through the Paperwork”!
        • Moderator: Coletta Dorado, Founder & CEO of AZZLY, Inc. Coletta is passionate about increasing access to Mental Health services at the community level. She founded AZZLY back in 2009 and knows the challenges that treatment programs face in getting started. AZZLY has created a culture that is passionate about establishing a solid foundation for growth built on technology as a service.


          • About AZZLY:

          AZZLY® provides an all-in-one electronic health record (EHR), patient management (PM), and revenue cycle management (RCM) solution called AZZLY Rize™, “purpose built” for your specialty.


          We serve mental health, behavioral health and substance use disorder (SUD) programs across all levels of care, all over the USA.


          Contact us at [email protected] or (772) 567-0206 with any questions.


          Schedule a live demonstration with an AZZLY Solutions Consultant to see AZZLY Rize for yourself.

          45 min
        • Getting Started: Steps for New Mental Health or Addiction Treatment Centers

          A free discussion hosted by AZZLY on the do's, don'ts, and basic steps of starting a treatment center for mental, behavioral healthcare or addiction treatment.

          (Watch this as a video.)

          Learn from founders who have been through the process before: what do they wish they had known?
          This webinar covers:
          • Key Decisions and Basic Timeline
          • Billing Considerations
          • Getting Licensed
          • Credentialing
          • Do’s and Don’ts
          Meet the Panel:
          • Heather Workman, CDCA, OCPRS, RA - Director of Operations for Serenity Health & Wellness Corp., a fast-growing treatment organization based in Ohio
          • Carol Gorbett - Behavioral Health Credentialing Specialist with more than 20 years experience
          About AZZLY:
          AZZLY® provides an all-in-one electronic health record (EHR), patient management (PM), and revenue cycle management (RCM) solution called AZZLY Rize™, “purpose built” for your specialty.
          We serve mental health, behavioral health and substance use disorder (SUD) programs across all levels of care, all over the USA.
          Contact us at [email protected] or (772) 567-0206 with any questions.
          Schedule a live demonstration with an AZZLY Solutions Consultant to see AZZLY Rize for yourself.
          Follow AZZLY to stay up to date on webinars like this with experts in mental health and addiction treatment: https://azzly.com/webinars/

          31 min
        • Accreditation for Behavioral Healthcare Programs

          AZZLY prides itself on working with organizations committed to serving those in their community. With accreditation representing the high value of compliance and meeting the standard of care, we’re proud to offer this latest webinar for behavioral healthcare organizations looking to improve their accreditation process.

          The Accreditation Guru’s (AG) experienced consultants lead organizations through the national accreditation process via an efficient and customized approach that has proven to be 100% successful in helping behavioral health, human service and education organizations achieve accreditation. AG partners with providers to earn accreditation with The Joint Commission (JCAHO), CARF, COA, and more.
          Join us for this important topic! Learn from AZZLY and Accreditation Guru experts how your organization can create value through an improved accreditation process.


          (This conversation took place July 20, 2023. Watch the video here.)

          AZZLY helps treatment centers. We provide electronic health record (EHR), revenue cycle management (RCM), and patient management (PM) solutions for mental and behavioral health, addiction treatment and substance use disorder treatment programs all over the USA. Speak with a solutions consultant at azzly.com.
          Objectives:
          • Understand accreditation basics
          • Learn the value and benefits of accreditation
          • Discover the unique aspects about accreditation for behavioral healthcare
          • Be informed when choosing an accrediting body
          • Prepare for challenges along the way
          Meet the Panel:
          • Jennifer Flowers, MBA - Jennifer Flowers is the founder and CEO of Accreditation Guru, a nationally recognized consulting firm. Accreditation Guru partners with behavioral health, child and family service, and education organizations across the US and internationally to achieve and maintain accreditation.
          • Peggy Lavin, LCSW - Peggy is Director of Behavioral Health for Accreditation Guru (AG). Peggy’s expertise in accreditation is based on a background of having achieved and maintained accreditation for a national behavioral health care organization; past manager of The Joint Commission’s cadre of behavioral health care accreditation surveyors; and clinical work in a variety of behavioral health care settings and programs.
          Moderator:
          • Coletta Dorado - Coletta is Founder & CEO of AZZLY, Inc., a modern health technology company serving mental health and addiction treatment centers.

          33 min
        • Behavioral Healthcare Credentialing Done Right

          What is Credentialing and why is it so important? As a single word it has emerged to define an important process! The act of credentialing verifies your staff’s ability to legally provide the service offered to a patient (based on Federal and State mandates) and contractually meet the defined requirements of your payers. There can be no shortcuts in credentialing, but the process often seems like a labyrinth.


          (This conversation took place June 8, 2023. Watch this as a video.)


          The webinar was led by Carol Gorbett, a credentialing expert with over 20 years of experience, with a specialty in behavioral health. Her motto is “Let Us Power Through the Paperwork”. Contact Carol.


          Learn how your organization can create value through an improved credentialing process.


          About AZZLY:

          AZZLY® provides an all-in-one electronic health record (EHR), patient management (PM), and revenue cycle management (RCM) solution called AZZLY Rize™, “purpose built” for your specialty.


          We serve mental and behavioral health and substance use disorder (SUD) programs across all levels of care, all over the USA. 


          Contact us at [email protected] or (772) 567-0206 with any questions.

          Objectives:

          • Understand the unique differences in credentialing a mental health or substance abuse program
          • Protect program certification and quality
          • Improve revenue via coding, based on staff credentials
          • Improve preparedness for State surveys or payer audits
          • And, reduce denials for claim submissions


            • Meet the Panel:

            Schaneaka Roberts
            Operations Coordinator, The Commitment House - AZZLY Client
            Schaneaka Roberts oversees Operations at The Commitment House, a substance abuse treatment program headquartered in Elizabethtown, KY, With over 20 years of experience in medical billing and nearly five years specializing in substance use and mental health billing, licensing, and credentialing for facilities throughout Kentucky and expansion into Indiana.
            Angela Schreiber
            Owner/Founder, Medpro Billing & Consulting
            Angela Schreiber is the Owner/Founder of MedPro Billing & Consulting in Evansville, Indiana. MedPro provides Billing & Credentialing Services for Behavioral Health Providers across the United States.
            MedPro Billing & Consulting is an Evansville, Indiana company founded in 2012 with the purpose of providing a more customizable billing approach for Independent Health Practices. MedPro serves clients throughout the United States with over 80% of them being Behavioral Health Providers.
            Credentialing Consultant to AZZLY Client Now Counseling
            Q&A Session Host:
            Joyce Wagner
            Director RCM Services, AZZLY Inc.
            With over 30 years experience in operations, compliance and accounting, Joyce applies best practices to medical billing and reports that are unique to the industry.

            33 min
          • Episode 13 - Michael Coryea, CEO of Roadways to Recovery

            In this episode of the Talking Treatment™ podcast, we spoke with Michael Coryea, PMHNP-BC. Michael is CEO and Founder of Roadways to Recovery, a mental health and addiction treatment organization based in Indiana.


            Michael discusses telehealth, medication-assisted treatment (MAT) for opioid use disorder (OUD), e-prescribing of controlled substances (EPCS) changes, and the experience of being a founder in mental healthcare.


            ⁠AZZLY Rize⁠™ is a cloud-based solution for behavioral health providers featuring a full range of integrated electronic health record, revenue cycle management, telehealth e-prescribing, and practice management, and outcomes measurement functionalities.

            0:01 Intro

            0:35 Roadways to Recovery's psychiatric mental health and addiction treatment services in Indiana

            8:20 Telehealth for mental health services

            9:45 MAT - Medication Assisted Treatment for opioid use. Online and in an outpatient setting

            11:15 E-Prescribing for Controlled Substances (EPCS) policy changes with the end of the COVID emergency

            13:25 The role of technology to their organization

            15:04 Using technology to get past disparate systems and paper processes

            17:21 Being an entrepreneur in the mental healthcare space

            21:29 What psychiatric professionals and treatment centers operators should know

            Talking Treatment™ is a podcast by and for people who are passionate about ending the stigma around treatment. Every episode we speak with a guest expert from the behavioral health and addiction treatment industry to learn their story. Listen to this podcast to hear their personal perspective on treatment, best practices, and industry trends. AZZLY® is proud to host this effort to destigmatize treatment and educate listeners. Learn more at ⁠azzly.com/talkingtreatment⁠.


            We want you to be able to listen to Talking Treatment in a format that is convenient for you. Choose from one of these free options:


            ⁠Anchor⁠


            ⁠Apple Podcasts⁠


            ⁠Spotify⁠


            ⁠YouTube

            24 min
          • Telehealth Models of Success for Mental Health Programs

            Telehealth is fast moving from a solution for COVID19 to a key point of access for many Americans. Implementing a strong Telehealth program moves your program into a new, agile presence in your marketplace. Properly implemented, your program will see no change in the quality of service, documentation, capture of data and reimbursements for telehealth services by payers or funding sources.

            This webinar is a panel-style discussion with experts in the field of mental healthcare and addiction treatment. Join us to learn how you can utilize telehealth to transform their treatment programs.


            (Note: video features may not be available on some platforms. View the webinar here: ⁠https://youtu.be/q14gy0-HZ7g⁠)

            Panelists:
            Michael Coryea, PMHNP-BC - Michael is CEO and Founder of Roadways to Recovery. Roadways to Recovery has rapidly grown using a successful telehealth model all across Indiana, and will introduce in-person services in Greenwood and Bedford including Intensive Outpatient (IOP) treatment to continue serving their patients in the coming year.
            Amy Elliot, SPHR - Amy is COO, Talent and Operational Excellence of eHome Counseling Group based in Florida. eHome uses technology to provide virtual counseling through numerous programs, working with individuals, families, Veterans, elite athletes, legal professionals, addiction treatment centers, insurance companies, employers, Veterans’ groups, universities, and correctional facilities.
            Moderator:
            The panel will be moderated by Coletta Dorado, Founder & CEO of AZZLY, Inc., a health technology company serving mental health and addiction treatment centers.
            Topics Covered:
            Highlight through success stories (2 models)
            Key Adoption Issues
            Team Approach
            Documentation/Compliance
            Lessons Learned
            The discussion will be followed by a brief Q&A where attendees can benefit from the panelists’ experience.

            Follow AZZLY to stay up to date on webinars like this with experts in mental health and addiction treatment: https://azzly.com/webinars/
            Rewatch March 16th: The Benefits of Launching Zoom Within Your EHR
            https://youtu.be/2JHXt6L6L4I
            Rewatch April 20th: Telehealth Reimbursement for Mental Health Services https://youtu.be/GUk_HU0DeY8

            38 min
          • Episode 12 - Theresa Napierkowski, Director of Implementation Services at AZZLY

            In this episode of the Talking Treatment™ podcast, we spoke with Theresa Napierkowski, Director of Implementation Services at AZZLY®.


            As an expert with 25 years of experience in electronic health record (EHR) implementation and training, Theresa offers her advice to treatment centers evaluating new EHR systems and shares what sets AZZLY apart.



            00:01 Intro


            01:00 Theresa, from your perspective as someone with this experience in implementation services, what makes AZZLY unique?


            3:18 What are some typical struggles that come up when assisting clinicians change from one EHR to another, and how have you at AZZLY been able to overcome those challenges?


            5:16  How do you lower the stress for them?


            6:50 What are some features unique to AZZLY that benefit behavioral healthcare and addiction treatment providers


            8:50 What specifically about the implementation process itself at AZZLY do you think benefits providers making the switch from another system to AZZLY?


            11:00 What advice would you give to a treatment center owner or executive considering implementing a new electronic health record and practice management solution for their business?


            12:00 Is there any other information that you think would be valuable to our listeners?



            AZZLY Rize™ is a cloud-based solution for behavioral health providers featuring a full range of integrated electronic health record, revenue cycle management, telehealth e-prescribing, and practice management, and outcomes measurement functionalities.


            Talking Treatment™ is a podcast by and for people who are passionate about ending the stigma around treatment. Every episode we speak with a guest expert from the behavioral health and addiction treatment industry to learn their story. Listen to this podcast to hear their personal perspective on treatment, best practices, and industry trends. AZZLY® is proud to host this effort to destigmatize treatment and educate listeners. Learn more at azzly.com/talkingtreatment.


            We want you to be able to listen to Talking Treatment in a format that is convenient for you. Choose from one of these free options:


            Anchor


            Apple Podcasts


            Spotify


            YouTube

            16 min
          • Episode 11 - Maria Gray, LPN, AZZLY Product Manager and Implementation Specialist

            In this episode of the Talking Treatment™ podcast, we spoke with Maria Gray, LPN, Product Manager and Lead Onsite Implementation Specialist for AZZLY®.


            Maria discusses what makes AZZLY unique from a clinical and implementation perspective. We also discuss how AZZLY serves mental healthcare and addiction treatment providers in our digital world.

            Timestamps:

            00:01 Intro


            00:32 Maria, from your perspective as a nurse and now an implementation specialist, can you describe what makes AZZLY unique?

            1:22 Can you describe in your own words what the value of having a clinical background in product management and implementation provides for a typical treatment center?

            2:58 How does AZZLY help treatment providers with “IT burnout”?

            5:03 What are some typical struggles that come up when assisting clinicians change from one EHR to another, and how have you at AZZLY been able to overcome those challenges?

            6:40 How do you lower the stress for them?

            7:47 Maria, you are the “Lead Onsite Implementation Specialist”. Does AZZLY typically offer onsite training, or is it usually all online?

            10:27 And do you provide ongoing training and support the treatment center is “live” on AZZLY?

            12:02 What are some features unique to AZZLY that benefit behavioral healthcare and addiction treatment providers?

            14:36 Tell me more about encounters.

            16:12 There’s a shift in healthcare toward patients and providers wanting more remote accessibility, especially with what we’ve gone through in the last couple years. How has AZZLY adjusted to serve people in this digital world?

            18:00 What advice would you give to a treatment center owner or executive considering implementing a new electronic health record for their business?

            19:45 Is there any other information that you think would be valuable to our listeners?

            AZZLY Rize™ is a cloud-based solution for behavioral health providers featuring a full range of integrated electronic health record, revenue cycle management, telehealth e-prescribing, and practice management, and outcomes measurement functionalities.

            Talking Treatment™ is a podcast by and for people who are passionate about ending the stigma around treatment. Every episode we speak with a guest expert from the behavioral health and addiction treatment industry to learn their story. Listen to this podcast to hear their personal perspective on treatment, best practices, and industry trends. AZZLY® is proud to host this effort to destigmatize treatment and educate listeners. Learn more at azzly.com/talkingtreatment.

            We want you to be able to listen to Talking Treatment in a format that is convenient for you. Choose from one of these free options:

            Anchor

            Apple Podcasts

            Spotify

            YouTube

            23 min

          About Talking Treatment

          From the publisher's feed

          Each episode, we speak with industry guests discuss the latest news and best practices in mental healthcare and addiction treatment.