Talks On Mobility

In this podcast about the customer experience, operational standards and cleanliness we talk to Armin Springer (Head of Retail at Eni Austria), John Ross (Senior Manager at Murphy USA) and Mike Zahajko (Executive Vice President of Sales for CAF Outdoor Cleaning). The industry experts provide knowledgeable insights and specific examples of maintaining high operational standards and improving the customer experience at forecourts and convenience stores. 

By 2030, fuel cell vehicle production could represent 2.5 million vehicles, of which 20% could be commercial trucks. With major public incentives coming from the U.S., Europe, Japan, China, South Korea and Australia, it is expected for the hydrogen mobility market to start to pick up pace. We spoke to three international suppliers – Dover Fueling Solutions, Hiperbaric and Hellonext – about their H2 solutions and their view of the market. 

MobilityPlaza spoke to Doug Haugh, President of Parkland USA, at the NACS Show 2022 in Las Vegas. We discussed the growth of the company in the U.S., strategies for EV charging and the importance of food.

The role of non-fuel products continues to grow across European service stations. In this episode of our podcast we talk about the profit centers outside of fuels, the new customer journey and the role of coffee in today’s business. 

To discuss this we are joined by Hans Jung, Senior Key Account Manager Germany & Austria at Franke Coffee Systems, and Gavin Ferchland, Head of Retail Sales and Retail Non-Oil at Eni Austria. The Swiss brand is a world leader in coffee systems for convenience stores and petrol stations while Eni is one of Europe’s most important fuel retailers.  

In this first episode of our podcast we talked to Joe Boyle, Commercial Director at FreshStop, about the role of c-stores as community hubs, the continued growth of their network, the South African customer, and the hurdles that EVs will find in the country.