Talk ... but listen as well. What do I mean by that? Well if you often do your call in an 'empty' room with just yourself taking it can be a little difficult to know what to do if someone joins on audio and not just in the text chat. So what should you consider doing?

Distractions! There are two sorts - distractions during the call itself and outside distractions completing for your attention

'Turning a negative into a positive' No topic - make it an 'open-mic' show. Weird noise or incident at the start of your call - turn it into a joke. Your 'event' gets postponed - then do a 'build-up' show etc. etc.

With there having been no Wednesday version of the User Support due to US holiday it's a chance to do a 'two-part' topic on 'Live Calls' Today it's Part 2 - 'Live Call Audio'

With no Wednesday version of the User Support call due to US holiday it's a chance to do a 'two-part' topic on 'Live Calls' Today: Live Call Text (Part 2 on Wednesday September 7th.)

Is it a good idea to prep for your call episode and if so how much & what type of prep is advisable?